Band 3 Higher Clerical Officer

6 months ago

Belfast, United Kingdom Platinum Recruitment NI Ltd Full time

Job Title **:Band 3 Higher Clerical Officer**

Location : Belfast BT8

Duration : 6 Months initially

Rate : 11.11p/h

Hours : 37.5hpw

**Basic Function**:To provide an efficient, confidential and client friendly reception service, as well as typing and clerical support.

**KEY TASKS**:
1. Welcoming clients and putting them at ease.

2. Monitoring of Waiting Area and notifying clinical staff of clients

still waiting after their appointment time.

3. Operating switchboard.

4. Dealing with telephone and personal inquiries at reception in a

sensitive and confidential manner.

5. Taking, recording and relaying of messages accurately.

6. Collating, monitoring and booking of clinical appointments using PARIS and Outlook for clinical staff on a daily basis.

7. Typing of appointment letters, reports and miscellaneous documents.

8. Liaising with Estate Services in relation to job requests.

9. Operation of taxi booking system.

10. Input of referrals and other data onto PARIS client database.

11. Maintenance of the Reception, Waiting area to reflect the

professional and client friendly image of the service.

12. Pulling of client charts each morning for clinics and individual

therapy sessions.

13. Use of all Microsoft Office software ie Word, Excel,

PowerPoint, Access, Outlook.

14. Maintain client confidentiality at all times.

15. Photocopying.

16. Filing.

17. Any other appropriate duties as may be allocated.

**Essential Criteria.**

1. Four GCSE’s (Grade C or above) to include English Language or equivalent qualifications

OR

One year’s clerical experience

OR

NVQ Level 2 in administration.

2. RSA Stage 2 Word Processing Parts 1 & 2

OR

RSA Stage 2 Typing Parts 1 & 2

OR

Can demonstrate a capable level of ability

**Desirable Criteria**

1. Use of Microsoft Office software - Word, Excel, PowerPoint, Access & Outlook.

2. Experience of PARIS client information system.

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.

**Salary**: £11.11 per hour

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Clerical: 1 year (required)
- Administrative: 1 year (required)
- Word processing: 1 year (required)
- Microsoft Office & Typing: 1 year (required)

Work Location: In person

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