Concierge
5 months ago
**Join the UK’s most dynamic collection of hotels and restaurants**
- At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards. _
- At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture_._
**We are currently recruiting for a Concierge to join Front Of House team at Radisson Blu Edwardian Hampshire Hotel.**
**Overview**:
- An Amazing opportunity has arisen to join Edwardian Hotels London as a Concierge.
- The role of Concierge is an integral role within the front office team as they will support and offer excellent concierge services to our guest during their stay.
- You will be responsible for assisting our guests with taxi bookings, reservations, and general enquiries.
- The role of concierge will also involve assisting the reception team with check in and check outs as required.
- You will be expected to deliver excellent customer service and standards at all times.
**About You**:
- Current Concierge experience within a hotel environment within London.
- Ability to delegate, assign tasks via needs analysis and individual skills assessment, objective setting, and communication.
- Local area knowledge.
- Excellent communication skills both verbally and written.
**Our Benefits Package**:
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
INDFOH
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