Shift Leader

4 months ago

St Andrews, United Kingdom Pret A Manger Full time

**Join Our Team as a Front Of House Leader at Pret a Manger**

Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.

**Overview**

As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You'll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. But that's not all - at Pret, we invest in your growth You'll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers

**Key Responsibilities**:

- Lead the team by example, showing genuine care for our customers' happiness.
- Driving high standards every time, whether that’s through the quality of a coffee or the appearance of a sandwich.
- Create personalised experiences that connect with each customer on a personal level.
- Be the friendly face of Pret, inspiring your team to do the same.
- Delight customers by providing helpful answers to their questions and staying updated on our delicious offerings and exciting promotions.
- Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.

**We offer**:

- Starting hourly rate of £11.90
- Flexible Shifts
- Free meals while you’re working
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- 28 days paid holiday (pro-rata if you're part-time)
- Mystery Shopper bonus of £1.25 an hour

**You want career Growth?**
- Outstanding training and development (Over 85% of our managers have been internally promoted with many joining as a Team Member).

**About Us**:
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we're dedicated to delighting our customers every day. our food is handmade in our shop kitchens throughout the day and anything we don't sell, goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It's (partly) what we think makes Pret special.

If you thrive in a fast-paced environment, love working and having fun in a team, love an early morning and have a passion for serving delicious food and drinks, we want to hear from you

**Salary**: From £11.90 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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