Transactional Services Officer

3 weeks ago


Coventry, United Kingdom Cafcass Full time

We are recruiting for the role of **Transactional Serices Officer **in our Post Exceptions Team covering the **Coventry**.**

**We are currently recruiting for a fixed term position until the 31st August 2023.**

We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures.

This role is part of a team based from our office** **in the** National Business Centre in Coventry**, **with a mix of working from home and in the office, you will need to be able to travel into the office on certain days.

We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us.

**Let us tell you a bit more about the role**

As an Transactional Services Officer you will provide a strong supportive backbone to the organisation by the delivery of highly effective and efficient transactional services which facilitates innovation and expertly transforms a range of inputs into high quality outputs to equip front-line staff with the resources to champion the best interests of children involved in family proceedings.

Joining our Post Exceptions Team, you will help to support the smooth running of our services including some of the below tasks:

- Answering any queries regarding post received or how it has been handled - queries can vary from the call centre, any Cafcass staff, the courts, LA and police authorities
- Validating documents and uploading them to the correct case files and to alert the correct team for them to action
- Reviewing court orders for closed cases, checking if work for Cafcass is required
- Processing any returned post received back from the address or royal mail, and investigating why the post has been returned, alerting the appropriate people

**and what we’re looking for.**
- Able to plan and complete work to agreed timescales, prioritising appropriately
- Resilient and able to adapt to a changing environment
- Excellent attention to detail
- Good written and verbal communication skills
- Comprehensive knowledge of Microsoft packages
- The ability to work independently and contribute to the team effectively

**Next steps / timelines**

Closing date:

- 4th June 2023

Final Interview:
13th June 2023

We understand that starting a new role is a big decision, and you may require further information before applying. You can find out more about the role in the Job Description and there is a wealth of information about Cafcass on our Cafcass Careers page.

If you wish to speak with a member of the team for more specific information you can contact our HR Resourcing team, providing your contact information and best times / methods to get hold of you.

**We look forward to hearing from you.



  • Coventry, United Kingdom Orbit Group Full time

    We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we...


  • Coventry, United Kingdom 4Recruitment Services Full time

    Senior Legal Officer Salary: £26.35 Per Hour Umbrella.   Full Time (35 hours per week) Based in Coventry – Hybrid Working This request is for 2 additional temporary Senior Legal Officer (SLO) posts, at Grade 6, to create additional resilience and support the delivery of legal support for our Adult Social Care and Education departments. The request...


  • Coventry, United Kingdom 4Recruitment Services Full time

    Senior Legal OfficerSalary: £26.35 Per Hour Umbrella.  Full Time (35 hours per week)Based in Coventry – Hybrid WorkingThis request is for 2 additional temporary Senior Legal Officer (SLO) posts, at Grade 6, to create additional resilience and support the delivery of legal support for our Adult Social Care and Education departments.The request is based...


  • Coventry, United Kingdom Lynx Employment Services Ltd Full time

    Lynx Employment Services are a professional recruitment company based in Attercliffe. Established in 2001, we have provided temporary and permanent staff to many different public and private companies. We are recruiting on behalf of our client who is looking to recruit an Administrative Officer in the Children’s Services based in Coventry on a three-month...

  • Legal Officer

    1 day ago


    Coventry, United Kingdom 4Recruitment Services Full time

    Senior Legal Officer 35 Per Hour Umbrella. Full Time (35 hours per week) Based in Coventry - Hybrid Working This request is for 2 additional temporary Senior Legal Officer (SLO) posts, at Grade 6, to create additional resilience and support the delivery of legal support for our Adult Social Care and Education departments. Provide the necessary...


  • Coventry, United Kingdom 4Recruitment Services Full time

    Senior Legal Officer Salary: £26.35 Per Hour Umbrella. Full Time (35 hours per week) Based in Coventry – Hybrid Working This request is for 2 additional temporary Senior Legal Officer (SLO) posts, at Grade 6, to create additional resilience and support the delivery of legal support for our Adult Social Care and Education departments. The request is...

  • Finance Officer

    4 weeks ago


    Coventry, United Kingdom SF Group Full time

    Finance Officer Ref code: JAP99096471 Finance Transactional £30k - 35k per year Coventry, West Midlands, England Permanent Hybrid Working Finance Officer to work on the Coventry Business Park - a key role within the business, responsible for completing all financial transactions within the system and maintaining the accuracy of our financial data and...

  • Security Officer

    4 weeks ago


    Coventry, United Kingdom 1a (1st Alliance) services Limited Full time

    Working at City of Coventry Health Centre. The role involves working on Friday and Saturday nights + Adhoc covers Pay rate of £10.50 per hour **Responsibilities of the NHS Security Officer**: - Ensure the safety and security of people, premises and property - Undertake patrols - Cover reception & lock / unlock duties - Assist staff and visitors to site -...


  • Coventry, United Kingdom Coventry and Warwickshire Partnership Trust (CWPT) Full time

    **Business Support Officer - Band 3** **37.5 hours per week / permanent contract** The post-holder will provide administration, transactional and operational support to departments across Estates & Facilities on various workstreams. **_Please note many Trust interviews take place through Microsoft Teams, this can be downloaded either through the App Store...

  • Benefits Officer

    4 weeks ago


    Coventry, United Kingdom Lynx Employment Services Ltd Full time

    We are recruiting on behalf of our client who is looking for experienced **Benefits Officer** to work from their Friargate office. Hybrid working is available. This is a fulltime role for 3 months. A **BASIC DBS** is required for the role prior to starting. **Job Purpose**: - To administer all claims for Housing Benefit and Council Tax Support. - To...


  • Coventry, United Kingdom Lynx Employment Services Ltd Full time

    We are recruiting on behalf of our client, who is looking to recruit an Admin Officer to work within their housing team in Coventry. This is a full time role Monday-Friday. **Job Purpose**: - Work as part of a team to ensure at the Housing & Homelessness function delivers the organisational vision for service delivery - Respond to a range of administrative...

  • Security Officer

    4 days ago


    Coventry, United Kingdom ISS Facility Services- Security Full time

    ISS Facility Services - Security are seeking a Security Officer for a prestigious client site based in Coventry [CV3 4PF] working on a full-time permanent basis averaging 42 hours per-week consisting of 4 on, 4 off rotational nightshifts [19:00 - 07:00]. Duties and responsibilities include access control, authenticating right of access and other Security...


  • Coventry, United Kingdom Park Lane Blinds Manufacturers Full time

    We have a great opportunity to join our enthusiastic small team who has been running the business for over three decades. As a Customer Service Assistant, you’ll spend your time in the retail shop being the face of the business, you will take on a number of administrative duties; including booking and managing appointments process, attending phone calls....


  • Coventry, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

    37.5 hours per week / permanent contract The post-holder will provide administration, transactional and operational support to departments across Estates & Facilities on various workstreams. Please note many Trust interviews take place through Microsoft Teams, this can be downloaded either through the App Store or Google Play for use on your...


  • Coventry, United Kingdom Lynx Employment Services Ltd Full time

    We are recruiting on behalf of our client, who is looking to recruit a Children’s Services Deputy Manager to assist in achieving positive outcomes for children in care and their families, through the delivery of high-quality children’s residential care. Successful applicants must have an Enhanced DBS check on the update service. Duties of the role...


  • Coventry, United Kingdom Department for Education Full time

    **Details**: **Reference number**: - 271013**Salary**: - £25,900**Job grade**: - Executive Officer**Contract type**: - Fixed Term**Length of employment**: - 12 Month Maternity Cover**Business area**: - DFE - Operations and Infrastructure Group - Accounts Payable**Type of role**: - Accountancy - Finance**Working pattern**: - Flexible working,...


  • Coventry, United Kingdom 4Recruitment Services Full time

    Flood Risk Engineering & Strategy Officer Job Title: Flood Risk Engineering & Strategy Officer Flood Risk Engineering & Strategy Officer - Coventry £46 per hour Contract – Full Time: Duties/Responsibilities: To develop and deliver the Client's Local Flood Risk Management Strategy, Flood Risk Assessments, and the Surface Water Management Plan and...


  • Coventry, United Kingdom One Vision Imaging Ltd Full time

    Customer Support Assistant Due to our expansion plans within the professional photographic industry we are looking to recruit a Customer Support Assistant. **Responsibilities**: Become the first level of interaction for customer over the telephone offering support, advice as well as answering sales questions. Deal with customers face to face in our...


  • Coventry, United Kingdom Michael Kavanagh Building & Roofing Services Full time

    Michael Kavanagh Building & Roofing Services is a small trusted, reputable company who have a position available for an ambitious and highly motivated individual to join us at the forefront of the company. You will deal with all office general administration and contribute towards further expansion of the business with your sales experience and promotion of...

  • Project Officer

    4 weeks ago


    Coventry, United Kingdom We Are Digital Full time

    **Job Title**: Project Officer **Salary**: £24,250 - £28,000 **Location**: Friars House, Coventry **Hours**: 37.5 hrs per week **Role Type**: Permanent **Why We Do What We Do** We Are Digital (WAD) was founded in 2012 to help all organisations to support and enable all their customers to benefit from the life-changing impact of the Digital...