Caravan Maintenance/handyperson

**Job Details**:
Reference Number

Maint24v1

Location

North Wales

Contract Type

Full-Time Permanent

Closing Date

13/06/2024

**We are Lyons Holidays Parks, family owned for 100 years We welcome over 9,000 families to North & West Wales and Cumbria each year across our twenty holiday parks, luxury hotels and restaurants. Our guests are at the heart of everything we do, we operate within an ethical culture of respect, diversity and social responsibility.**

We have an exciting opportunity for an experienced **Caravan Maintenance/Handyperson **to join our team at **Lyons Holiday Parks**. If you want to be part of a successful team who are multi skilled, quality obsessed, and you have a working knowledge to conduct maintenance, fault finding, and repairs across the fleet and sales portfolio then this is the role for you

The role will be based across several of our holiday parks completing job tickets as required.

**Business**
- General repairs of structure, fixtures and fittings such as kitchen cupboards, sills, doors and frames; plumbing works such as fitting pipework and taps etc.
- Conduct routine preventative maintenance
- Adherence of policies and procedures including Health and Safety
- Must be highly competent (and confident) in trade skills

**The Person**
- Ensure excellent quality workmanship which upholds company standards
- Able to work on own initiative without receiving explicit direction
- Provide exceptional customer service and answer customer queries
- Must be highly competent (and confident) in trade skills
- Be collaborative, with excellent problem-solving and analytical skills
- Be qualified or have time served experience to complete necessary tasks
- Flexible, working to the needs of the business

**Customers**:

- Confidently deals with customer concerns with the ability to resolve problems. Reacts to customer feedback and works with the team to find quick solutions.

**Team**:

- In every day actions support a 'sense of community' - a real family spirit.
- Have fun whilst working in a clean, safe and inviting environment.
- Role modelling effective leadership behaviours and our vision and values at all times.
- Work as part of the team daily to ensure that all areas of responsibility are covered, guiding colleagues when needed and escalates issues when required.
- Support the company induction, including completion of mandatory safe and secure training.
- Takes ownership of service delivery ensuring all colleagues are putting the customer first.
- Achieve and exceed targets and key performance indicators.
- Ensure all team have relevant qualifications and completed all training required for the role.
- Complete all relevant administrative tasks including team rota’s, job sheets, hours worked recorded, safety compliance checks and legislative compliance checks.

We're extremely proud of our dynamic and talented team who are always expanding here at Lyons Holiday Parks. From seasonal and part-time roles to full-time positions - there's a career waiting for you

**Become part of the family**:
When you're part of our team, you're part of the family. We may be the largest holiday park operator in Wales, but we're family owned and we have been for 96 years From seasonal and part-time to full-time and flexible positions, there's something to fit your lifestyle at Lyons. We have a variety of parks across North Wales and Cumbria with positions in Food & Beverage, Holiday Home Sales, Finance, Marketing, Human Resources, Reception, HGV driving and more.