Support Secretary/administrator
3 weeks ago
The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**
**Job overview**:
**An exciting opportunity has arisen to support the respiratory nursing team at Salford Royal for an enthusiastic, dedicated, and proactive Support Secretary/Administrator to join our team.**
You will be friendly, approachable, and a highly motivated individual who will perform your role in a calm and professional manner and provide full support secretary/administration support to the respiratory nursing team. This is a busy and demanding role which requires a proactive and confident person.
**Main duties of the job**:
You will be able to communicate effectively with patients and hospital staff. You will be dedicated to delivering an excellent experience for the patient, and be comfortable working in a dynamic and fast paced environment.
You will work to high standard and pay attention to detail and accuracy and you will have good written and oral communication skills as well as possessing excellent telephone communication skills.
You will be involved in ensuring that the next steps relating to planned administrative and clinical actions are in place including diagnostic and treatment pathways via booking, reviewing appointment outcomes and care plan progress which are communicated to all of our patients via telephone and/or letter, and to help the department achieve compliance with cancer pathways.
You will be educated to GCSE grade C or above (including maths and English) or equivalent and be able to demonstrate excellent computer/IT skills to include Microsoft Office packages. You must also have a minimum of 6 months secretarial or administrative experience, preferably in a healthcare setting but not essential as training will be provided.
**Working for our organisation**:
Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place with an outstanding reputation. Salford is the place which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Twice rated Outstanding by the CQC, Salford Royal NHS Foundation Trust is responsible for delivering a range of community and primary care services and specialist services to Greater Manchester and beyond.
**Detailed job description and main responsibilities**:
**Person specification**:
**Essential Qualifications**:
**Essential criteria**:
- RSA II or equivalent
**Desirable criteria**:
- Possession of ECDL qualification
- Qualification in medical secretarial studies.
**Knowledge, Skills and Experience**:
**Essential criteria**:
- A minimum of 2 years’ experience in a hospital setting or similar
- Good written and verbal communication skills
- Ability to organise work independently and adapt to changing priorities
- Willingness to learn new skills
**Desirable criteria**:
- Knowledge of the Trust’s current Information Technology systems (e.g. Medisec, iSOFT, PAS).
**COVID-19 Vaccination Information**
- __________________________________________
**Employer certification / accreditation badges**:
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