Cycle and General Shop Sales Assistant
7 days ago
A position is available for a cycle and general retail shop assistant.
You will be: Joining a small team of between 4 - 6 members of staff. You’ll be committed to delivering a great customer experience. You’ll be assisting customers select the right cycle and cycle parts to meet their needs as well as helping them get their cycle booked in for repairs and service. You will need to be able to explain cycles and cycle equipment in an understandable manner and assisting in general shop sales as experience grows. You’ll be committed to offering honest advice and building a rapport with customers. You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice.
What you’ll need: You’ll have experience of cycles and cycle parts to a sufficiently technical level to be able to communicate effectively with customers. You’ll be confident to work in a retail customer service orientated environment. Previous experience in dealing with customers is preferred. You’ll have practical experience/knowledge of cycles and be happy to grow this knowledge to encompass more of our product range. You’ll possess accuracy and numeracy skills. You’ll possess computer literacy and be able to work with social media and web sites on behalf of the shop. You’ll be self-motivated and have a can-do attitude.
About The Company Where you’ll be working:
A new re-launched bike shop positioned in the busy family run business at Brians DIY.
Competitive salary (negotiable in line with experience)
Generous Store discount
Training opportunities
Full Time/ Part-Time/Job Share permanent position
Responsibilities will include but are not limited to:
Assisting customers select a bicycle most suited to their needs.
Assisting customers with sizing of the appropriate bicycle.
Giving advice to customers on component parts and accessories for their cycle.
Booking in cycles for repair, ensuring that full notes are taken with regards to customers requirements and expectations, as well as taking full contact details whilst adhering to privacy of information regulations.
Keeping the cycle department sales display clean, and tidy with up-to-date pricing information.
Putting new products on display to maximise their sales potential.
Taking payments and being accountable for customer transactions being correct.
Assisting with the shop online presence where required, working on the various online profiles and sites of the business primarily relating to the bicycle section.
In addition to these main responsibilities, you will work in the other shop areas, as assigned, to assist in general sales and store maintenance.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £9.00-£11.00 per hour
**Benefits**:
- Flexible schedule
Schedule:
- 8 hour shift
**Experience**:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
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