Senior Administrator

3 weeks ago

London, United Kingdom LRI Invest S.A. Full time

Location: London, United Kingdom
Date Posted: Mar 15, 2023

**Description**

**About us**:
Apex Group is a global financial services provider with over 10,000 staff across 50+ offices globally. We look to recruit bright, articulate and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do.

Every employee plays a part in making Apex who we are today and the more that we grow, the more important that becomes. Whatever your career path or specialism, Apex provides a global platform to allow you to thrive.

**The Position**:
As Senior Administrator you will be responsible in closely supporting your Team Manager in maintaining a high performing team across several jurisdictions. The Administrator should be prepared to develop a sound understanding of all applicable laws, regulations and rules associated with Apex’s business activities. You will be expected to build and sustain excellent client relationships and help achieve our mission of delivering excellent client service.

**Job Specification**:
**Operations**
- Take responsibility as team signatory for the quality of the team’s output
- Ensure that client service tasks are planned and executed accurately and on time
- Ensure that errors are captured and reviewed for improvement opportunity
- Work with Team Managers and the Senior Team to achieve all service delivery objectives whether internal or external
- Work with the Accounting Team to ensure all client accounting requirements are met satisfactorily
- Work with the AML/KYC teams to ensure all clients and investors are up to date and compliant with funds’ local AML regulations

**Client Relationship Management**
- Establish and maintain professional day to day relationships with key clients
- Administer investment / divestment process in line with standard Company procedures
- Respond and review responses to investor and client queries
- Maintain the various registers for the team’s clients
- Ensure quarterly invoicing and collection processes run smoothly for client base
- Seek and secure follow on revenue opportunities in conjunction with the Senior Team.
- Assist to successfully adopt new funds ensuring flawless set up process.

**Key Result Areas**
- Meet the service levels as defined in individual client SLA’s.
- Meet the financial targets that are set annually
- Meet the billing process targets that are set
- Secure great interpersonal relationship with clients and staff alike
- Team portfolio fully compliant with local AML regulations

**Skills Required**:

- ** Have relevant experience working within a financial institution, preferably within Private Equity**:

- Ability to reflect and review your actions and motivate yourself and your team
- Think creatively and deliver pragmatic solutions
- Strong IT skills
- A confident manner and the ability to use appropriate styles of communication with your clients
- An ability to work under pressure
- Good general knowledge of banking/administration systems
- Possess personal qualities of integrity, good communication and discretion

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