Operations Administrator

1 month ago


Peterborough, United Kingdom AscendantFX Capital Inc. Full time

To further accelerate the growth of the business, Ascendant is looking for a motivated Operations Administrator to join the Team. As part of a Global Operations Team, you are responsible for the timely transmission of international payments and client systemadministration, supporting the UK and North American business.

The position is full time and hybrid (working from home and in our Peterborough office)

Main Role responsibilities
- Process customer payments in a timely manner through various banks and counterparties
- Update internal systems for customer management and payment templates
- Monitoring various support inboxes
- Dealing with payment and settlement queries with customers
- Dealing with under / over payments
- Review outstanding and unpaid transactions
- Perform electronic filing and related client file management activities
- Understand and follow all relevant company policy and procedures
- Perform bank reconciliation and posting of Client transactions
- Provide support to UK Dealing with deal requests in times of absence
- Support the Global Operations Team to achieve shared goals
- Continuously evaluate and propose improvements in business processes
- When needed, support with reasonable other activities to support the functioning of the business



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