![Regium Consulting Limited](https://media.trabajo.org/img/noimg.jpg)
Charity Engagement Officer
2 months ago
We partner with over 1,000 charitable organisations across the UK to install contactless card terminals and donation webpages to collect donations.
We are growing and are looking for a customer-focused individual to join our team. There are plenty of opportunities to grow and develop your skills in this role in a fast-paced tech start-up environment.
**What you'll be doing**:
- Managing pipeline of leads who are interested in joining Dona
- Organising and running demo meetings with potential customers over video calls
- Helping define the Dona sales strategy
- A people person We're looking for someone who loves speaking to people, who can build rapport quickly with our customers.
- Someone organised, a self-starter. You'll need to deal with several competing priorities in this role and you'll be expected to research and resolve issues yourself.
- Patient and good at explaining things simply. You'll need to learn our domain and explain our products and services to potential customers.
- Someone with a good grasp of technology. We're a tech company and we need someone who is familiar with modern technology and software.
- Adaptable - we need someone who is comfortable working in a fast paced tech start-up environment.
- At least 2 years experience in a customer facing role and experience with using Salesforce or a similar CRM
- Being open and transparent. Particularly, open to and taking on feedback, being transparent about your work and owning your mistakes (we all make them).
- Care. Care about the work you do and supporting the charities. For example, handing over work you to do before you go on holiday and going the extra-mile to make sure you hit deadlines.
- Continuously improving. From a personal perspective and company perspective. There are plenty of things we can improve
- Respect. Respecting your colleagues and our customers and expecting the same respect from your colleagues and our customers.
**What's in it for you?**
- An opportunity to learn and grow in a fast paced tech start-up environment where you can make a difference
- Contribute to doing something good - we support over 1,000 wide-ranging charities who do fantastic things
- We will support and train you in your role
- Hybrid working from home and in office
- You'll work with an amazing team
**Benefits**
**Required to**:
- Have your own laptop
Working hours 9am to 5:30pm Monday to Friday (37.5 hours per week).
**Location**:
- Hybrid home and office working (office based in Brighton). Expected to be in the office 3 days a week. For the first few weeks you would be needed in the office full time for your induction.
**Job Type**: Permanent
**Salary**: £30,000.00-£40,000.00 per year
Schedule:
- Monday to Friday
Application question(s):
- When can you start a new role? What's your notice period for your current role?
- What are your salary expectations?
- How many years of experience do you have in customer facing roles? Please elaborate on your experience.
- How many years of experience do you have with Salesforce or other equivalent CRM? Please elaborate on your experience.
Work Location: Hybrid remote in Brighton, BN1 3XF
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