Homelessness Services Manager

2 months ago


Ipswich, United Kingdom Domus Recruitment Ltd Full time

Domus are looking for a Homelessness Service Manager in Ipswich to join a national provider of care and support for adults with Mental Health needs and Learning Disabilities.
The primary focus of their services is to support customers in a range of areas including accessing education, training and employment, recovery from addiction and building stability through a range of social activities.A successful outcome is achieved whenour customers can move on to suitable long-term accommodation appropriate to their needs.
The Ipswich services provide homes for a range of customers, from housing young people to adults, to independent housing management only schemes. The supported housing schemes are aimed at single people who may have experienced trauma-based events, which hasled them to require the support offered.
You will be responsible for leading and developing an exciting and enthusiastic team to deliver excellent outcome-focused support and housing management services.You will ensure your service has an ambitious local development plan, which delivers continuousimprovement and quality in your services.
**Key Responsibilities of a Homelessness Services Manager**:

- Overseeing the overall delivery of the housing management
- Working in line with our contract KPI’s and having direct contact with contract managers
- Overseeing and effectively managing the void process on any empty properties
- Overseeing and effectively managing the rent accounts and any arrears with the support of the central income team
- Overseeing the service’s financial performance and managing the budget to maximise income
- Responsibility for health and safety in the service
- Developing and maintaining relationships with clients and relevant external agencies with the proven ability to liaise effectively with statutory and voluntary partners
- Being part of a local on call service

**Key requirements a Homelessness Services Manager must have**:

- Previous experience of working in a managerial role in a similar service
- Strong leadership skills with the ability to solve problems effectively
- Experience of working in a person-centred way, supporting customers to maximise opportunities for personal development
- Good written and verbal communication skills
- Ability to stay focused and take ownership in emergency situations and be able to lead the team effectively
- Travel is a requirement of the role; a full, current driving licence and access to your own vehicle is desirable

**Benefits**:

- A pension scheme with employer contributions
- At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Health and well-being plans
- A variety of online discounts and rewards from major retailers
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities

**If you are interested in the above Homelessness Services Manager vacancy, please call Michael at Domus Recruitment.**
**Don’t keep a good thing to yourself - Recommend a friend
If you are not looking, then perhaps you know someone who is and we will reward you with our recommend a friend scheme - £200 pounds worth of high street shopping vouchers if we place them into work and we do not already have them on our database.



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