Denplan Quality Programme Co-ordinator

3 weeks ago


Southampton, United Kingdom Simplyhealth Full time

**Denplan Quality Programme Coordinator**
**Permanent**
**Andover, Head Office / hybrid**
**£24,000 - £28,000 FTE + discretionary bonus + flexible benefits pot + Pension + Healthplan + 36 days holiday + hybrid working**

We’re looking for an organised and customer-centric individual to take on this key role in the Clinical Services Team. This is a part-time vacancy (28 hours per week) reporting into the Quality Programme Lead.

In the role, you’ll be responsible for administering the Denplan Quality Programme, providing a great service to our member practices, as well as additional administrative duties as required.

Responsibilities include (but are not limited to):

- Achieving service level agreements to hit key performance indicators, through effective management of your allocated workflow
- Providing exceptional standards of customer service across all channels to member and non-member dentists, identifying and driving continuous process improvement to achieve customer satisfaction
- Maintaining relationships within Clinical Services and with other key connections, such as Risk, Denplan Practice Advisors etc.
- Achieving high results in regular audits/monitoring following agreed guidelines to ensure you are compliant with external regulations and internal processes.
- In line with current operational timescales and guidelines, taking ownership of informally resolving complaints, escalating to the Quality Programme Lead or Clinical Quality Complaints & Risk Manager where necessary.
- Working closely with Clinical Support Specialists and Clinical Risk Co-ordinators to progress cases ensuring customer service standards are met and clinical policies are adhered to within the practice.

**About Simplyhealth**:
Are you passionate about making a positive impact on people’s lives? Do you want to be part of a company that is striving to revolutionise access to healthcare in the UK? At Simplyhealth, our health plans provide the opportunity to attend routine dental treatments, visit the optician, have complementary therapies (e.g. physio) and much more by providing financial support to those that really need it.

But we’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing.

Your process:

- Screening call with Talent Acquisition Team
- Virtual interview with the hiring manager and team
- Aptitude assessment
- Offer


  • Admin Co-ordinator

    3 days ago


    Southampton, United Kingdom Southern Health NHS Foundation Trust Full time

    An exciting opportunity has arisen within Southern Health Foundation Trust (SHFT) to appoint an efficient and motivated Admin Co-ordinator to work within our 0-19 Children and Family Services team based at Moorgreen Hospital. You will be joining a leading organisation that is both forward thinking and innovative. SHFT is committed to improving the quality of...


  • Southampton, United Kingdom University Hospital Southampton NHS Trust Full time

    You will provide support for the development, delivery, and evaluation of the Industry and Innovation programme. This is programme is a specific commission from the Office for Life Science to support economic growth in the Health and Life Science sector. We support innovators from commercial, clinical and academic backgrounds to develop and deploy...

  • Programme Manager

    14 hours ago


    Southampton, United Kingdom Spencer Clarke Group Full time

    **Job Title**: Programme Manager - Capital Projects **Location**: Hampshire **Salary**: Inside IR35 - Negotiable **Contract Type**: Interim (6-months minimum), full-time **The Role**: Our client, a Council in Hampshire, is seeking an experienced Programme Manager to manage a programme of Education, Children’s Services capital projects and Repairs and...


  • Southampton, United Kingdom University of South Hampton Full time

    Quality Standards and Compliance Manager Office of the Academic Registrar Quality Standards and Compliance Manager Office of the Academic Registrar Full Time Permanent You will support the Academic Registrar to manage and co-ordinate compliance with the Office for Students Conditions of Registration by monitoring compliance with each of the...

  • Programme Manager

    1 day ago


    Southampton, United Kingdom MMP Consultancy Limited Full time

    MMP Consultancy currently have an opportunity for a Programme Manager to join a local authority based in Hampshire. This will be an interim position paying £36.12 P/H Umbrella on a 6-9 Month basis. **The Role**: To manage a programme of capital projects within the corporate client service areas ensuring they are planned and executed effectively to achieve...


  • Southampton, United Kingdom University Hospital Southampton NHS Trust Full time

    **YOUR MAIN DUTIES**: Provide administrative and programme management support to the team as required to deliver the programmes of work via the Programme Management Office. Support for the team including, but not limited to, organising and co-ordinating events, meetings, webinars, communications and information systems. Development, implementation and...

  • Quality Standards and Compliance Manager

    Found in: beBee S GB - 2 weeks ago


    Southampton, United Kingdom UNIVERSITY OF SOUTHAMPTON Full time

    Office of the Academic Registrar Location:  Highfield Campus Salary:   £44,263 to £56,021 Per annum Full Time Permanent Closing Date:  Thursday 16 May 2024 Interview Date:     To be confirmed Reference:  2390523FG-R About the role: You will support the Academic Registrar to manage and co-ordinate compliance with the Office for Students...

  • Quality Standards and Compliance Manager

    Found in: beBee jobs GB - 2 weeks ago


    Southampton, Southampton, United Kingdom UNIVERSITY OF SOUTHAMPTON Full time

    Office of the Academic RegistrarLocation: Highfield CampusSalary: £44,263 to £56,021 Per annumFull Time PermanentClosing Date: Thursday 16 May 2024Interview Date: To be confirmedReference: FG-RAbout the role:You will support the Academic Registrar to manage and co-ordinate compliance with the Office for Students Conditions of Registration by monitoring...

  • Quality Auditor

    1 week ago


    Southampton, United Kingdom NHS Professionals Full time

    **We are looking for **_**Quality Auditor**_ **to support Environmental Monitoring Team** **at Southampton General.** The University Hospital Southampton NHS Foundation Trust provides services to 1.9 million people living in Southampton and south Hampshire, while also providing specialist services such as neurosciences, cardiac services, and children's...


  • Southampton, United Kingdom Essential Employment Full time

    Project Support Officer needed in Southampton. 79ph PAYE This is a temporary role The successful candidate will be support and develop the governance and reporting of projects and programmes for the Projects and Change team, including co-ordination of project activities and controls, data analysis & presentation, and ad hoc support as required by the...


  • Southampton, United Kingdom Health Education England Full time

    Choices College (formerly Project Choice) is a supported internship programme that aims to support young adults with learning difficulties, disabilities or autism to become employment ready. You will work closely with the Area Manager in delivering the College's outcomes and maintaining an employment transition rate for students at above 75%. You will play...


  • Southampton, United Kingdom University of Southampton Students Union Full time

    **Marketing & Events Coordinator** **Salary Grade; 3 (£25,000 - £27,066)** **35 Hours per week.** - As the Marketing Coordinator, you will be a social media savvy full of new, innovative ideas to connect and captivate our student audience across our social media platforms. You will have a passion for storytelling and an ability to tap into the social...

  • Clinical Nursing and Quality Manager

    Found in: Talent UK C2 - 1 week ago


    Southampton, United Kingdom Solent NHS Trust Full time

    Job summary Our Clinical Nursing and Quality Manager is a key role in the clinical leadership of the Solent GP Surgery and as part of the leadership team will work to ensure the delivery of high quality, safe care. The role will provide professional leadership to practice nurses and health care assistants for the surgery. The post holder will work...

  • Programme Director

    4 days ago


    Southampton, United Kingdom Advantage Resourcing Full time

    Role: Programme Director Location: Southampton ( hybrid) Length: 6 months initially The Managed Land Solution (MLS) Programme is a critical project of strategic importance to the business. We are aiming to deploy our MLS platform to a prestigious client in the middle east digital Land meeting their objectives on time and in full. **The MLS platform will...


  • Southampton, United Kingdom Solent NHS Trust Full time

    Our Clinical Nursing and Quality Manager is a key role in the clinical leadership of the Solent GP Surgery and as part of the leadership team will work to ensure the delivery of high quality, safe care. The role will provide professional leadership to practice nurses and health care assistants for the surgery. The post holder will work closely with the...


  • Southampton, United Kingdom Essential Employment Full time

    Project Support Officer needed in Southampton. The rate is £13.79ph PAYE This is a temporary role The reference number is: 5247585 The successful candidate will be support and develop the governance and reporting of projects and programmes for the Projects and Change team, including co-ordination of project activities and controls, data analysis &...


  • Southampton, United Kingdom Elliotts Full time

    Are you that super-organised person? Does having a file out of place put your head in a spin?! Would you like to join a successful company with a real family vibe? We’re one of the oldest family-owned firms in the world. Our materials and advice have helped build thousands of homes, businesses and communities over the years. **The...


  • Southampton, United Kingdom Solent NHS Trust Full time

    We are looking for an enthusiastic psychiatrist to join a highly motivated team of Rehabilitation Consultants to enhance the development of the brain injury services within the South of England Rehabilitation Centre (SERC) at the Western Community Hospital. SERC is scheduled to open in Autumn 2024 as two general rehabilitation wards relocate to join our...


  • Southampton, United Kingdom Marchwood Dental Practice Full time

    We are a friendly and caring fully private family practice which is independently owned (and will be for the foreseeable future!) We have a lovely premises with four big light surgeries and modern dental equipment. A nice village location on the New Forest/Southampton border. Very loyal patient base and team. This a lovely relaxed practice to work in,...

  • Programme Manager

    Found in: Jooble UK C2 - 2 days ago


    Southampton, United Kingdom Damia Group Ltd Full time

    DV Cleared Head of Programmes- Defence, Air and Space - £Competitive Salary - Hybrid Basis Farnborough +bonus, pension ,private medical My client is a boutique Defence, Air and Space SME who are looking for a DV Cleared Head of Programmes within Defence, Air and Space. The successful candidate will be responsible for the oversight, governance and delivery...