Technical Support Advisor 1st Line Telco

Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We’re equally delighted to have been named one of ‘The UK’s Best 100 Companies To Work For 2021’, to have scooped an impressive 6thplace in the telecoms sector and to have been awarded a 1* accreditation by Best Companies -...

Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of 'The UK's Best 100 Companies To Work For 2021', to have scooped an impressive 6th placein the telecoms sector and to have been awarded a 1* accreditation by Best Companies - awarded by _Best...

**Technical Support Advisor, Telco 1st Line** **Full time** **Shoreham by Sea** We are recruiting for a Technical Support Advisor to offer an excellent level of customer service for a growing business. Due to the nature of the role, you will need to have previous experience within a customer centric role which includes meeting company targets. This role...

Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference. We offer a large selection of benefits to our employees which...

**2nd Line Technical Support Advisor** This role will require you to diagnose, log, action and follow through to resolution all faults including escalations. This is an exciting role offering career progression with a well-established organisation. The 2nd Line Technical Support Advisor would desirably have a degree or relevant professional experience and...

Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of 'The UK's Best 100 Companies To Work For 2021', to have scooped an impressive 6th placein the telecoms sector and to have been awarded a 1* accreditation by Best Companies - awarded by _Best...

Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of '_The UK's Best 100 Companies To Work For 2021'_, to have scooped an impressive6th place in the telecoms sector and to have been awarded a 1* accreditation by Best Companies - the highest...

Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of '_The UK's Best 100 Companies To Work For 2021'_, to have scooped an impressive6th place in the telecoms sector and to have been awarded a 1* accreditation by Best Companies - the highest...

Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of '_The UK's Best 100 Companies To Work For 2021'_, to have scooped an impressive6th place in the telecoms sector and to have been awarded a 1* accreditation by Best Companies - the highest...

Job Title: Second Line Technical AdvisorWe are looking for a skilled Second Line Technical Advisor to join our team and provide technical expertise to resolve complex issues. As a key member of our Managed Services team, you will be responsible for analyzing and resolving technical problems, as well as collaborating with internal teams to ensure seamless...

We are now recruiting for an Out of Hours Technical Support Advisor The purpose of this department / team is to support our local and international clients round the clock within our IT, Telecoms and Enterprise Networks departments. This role is primarily aimed at our IT desk however some basic cross support is also requiredwith training provided in those...

Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of 'The UK's Best 100 Companies To Work For 2021', to have scooped an impressive 6th placein the telecoms sector and to have been awarded a 1* accreditation by Best Companies - awarded by _Best...

Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference. We offer a large selection of benefits to our employees...

Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. We’re equally delighted to have been named one of ‘The UK’s Best 100 Companies To Work For 2021’, to have scooped an impressive 6th place in the telecoms sector and to have been awarded a 1* accreditation by Best Companies -...

**Position**:Technical Support Advisor - **Salary**: up to £24,000 - **Location**: Shoreham-By-Sea - **Hours**:9am - 5.30pm Monday to Friday - Free parking, great benefits, excellent environment and hybrid working The Technical Support Advisor will: - Manage tickets assigned and ensure system is organised and up to date - Answer the phone within the...

**About the company**: Join our client’s team as a Second-Line Technical Support Specialist in a senior capacity, where your role is pivotal in solving complex technical issues, maintaining their premium service, and enhancing client relationships. Reporting to the Service Desk Manager, you’ll lead efforts to provide advanced IT support, engage with...

About the RoleWe are seeking a skilled First Line IT Resolution Advisor to join our team. In this role, you will be responsible for responding to customer queries and resolving issues efficiently.Responsibilities:* Respond to customer inquiries via various channels* Analyse data to resolve issues and improve services* Maintain accurate records and...

The Technical Support Advisor will: - Manage tickets assigned and ensure system is organised and up to date - Answer the phone within the agreed target time - Diagnose, log, action and follow through to resolution all faults and requests, including escalations, all whilst keeping the customer informed of progress This is a full time permanent role working...

Are you being Junior 1st Line Support Technician looking to grow and develop professionally? Are you able to offer 1st class customer service and help users to problem solve?We are working with a growing MSP based in Essex, this role is an expansion to the current team. You will be working within a tightknit Helpdesk, with some very experienced technicians...

Are you being Junior 1st Line Support Technician looking to grow and develop professionally? Are you able to offer 1st class customer service and help users to problem solve?We are working with a growing MSP based in Essex, this role is an expansion to the current team. You will be working within a tightknit Helpdesk, with some very experienced technicians...