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Retail Team Member X 3

4 months ago

Ambleside, United Kingdom National Trust Full time

**Hours**:Varying shifts between 7 hours to 23 hours per week are available. (One to three shifts per week)

More details on what might work for you will be discussed at interview, and we plan all shifts in advance. It is likely that some weekend working will be required for this role, but we can be flexible around this.

**The pay for this role will lift to a minimum of £10.42 on 1st April 2023 in line with the changes to the Government National Living Wage**

What it's like to work here:To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

The South Lakes portfolio looks after all the National Trust land and property on the western shore of Windermere around Sawrey, Hawkshead, Coniston and Little Langdale. Your main place of work will be at Hill Top house and garden in Near Sawrey.

**Hill Top **draws visitors from around the world who are passionate about Beatrix Potter, and often have emotional and nostalgic associations with the author and her stories. Through the season the garden comes into bloom and the landscape changes - there is always something new to talk about with visitors.

What you'll be doing:With your love of working with people and desire to provide an excellent service, you’ll acknowledge, welcome and engage every visitor, offering them help and advice with their purchases. This means you’re always on hand to help and the shop is maintained to a high standard.

It’s your role to ensure that our visitors have a great experience and aim to inspire them to support the work of the National Trust either through choosing to purchase one of our lovely products or visiting more of the special places we care for. Working within the Retail Team you will share the amazing stories of our places and link everything we do back to our conservation cause.
- Helpful and friendly
- Customer focused with great communication skills
- Enthusiastic with a willingness to learn

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (until 05/11/23)