Health Care Assistant

7 months ago


Stourbridge, United Kingdom Mary Stevens Hospice Full time

To assist patients with their holistic care needs as identified in their care plan. To conduct aspects of patient care within their competency level (as identified in Higher Level HCA Competency Document) unsupervised but with the advice of qualified nursing staff e.g., simple dressings, observations, urinalysis. To communicate relevant information regarding patients to members of the multidisciplinary team as required to meet the patients care needs. To assess patients nutritional requirements and deliver care to meet them including the assistance with patients meals, making drinks as required to meet patients individual needs.

To escort patients within the hospice and to their locations were considered safe to do so and to undertake patient moving and handling in line with hospice policy. Guidelines for aspects of patient care which may be carried out byHealth Care Assistants (Band 3) following successful completion of palliative care competencies developed to support the role. Assessment of patients needs and priorities of care by using the Holistic Assessment tool. Engage in active communication with patients to facilitate advanced care planning.

Developing plans of care with patients and with the advice of qualified staff, delivering care within their level of competency and evaluating care during each shift. May be required to change patients dressings in line with their established wound care plan under the instructions of the qualified nurse. Assisting patients with personal care and elimination needs, including care of in
- dwelling catheters. Assisting with patients nutrition, ensuring individual needs are met in terms of diet, preferences, and clinical condition and to be actively involved with use of the nutrition risk assessment tool.

Giving reassurance and comfort by establishing a good relationship with patients, carers and other healthcare staff whilst maintaining dignity, privacy, and confidence always. To support patients in the expression of their spiritual care needs, completing a spiritual care assessment and liaising with the hospice chaplains where appropriate and with patients consent. To share responsibility for one of the following areas along with the relevant registered nurse: Nutrition; Infection Control: Tissue Viability; Manual Handling and Patient Experience. (This may be on a rotation basis if more than one person is interested in each area).

To undertake the role of second checker of medication, including controlled drugs, working alongside a qualified nurse for the symptom management of patients to be optimized. To be actively involved with audit throughout the hospice. Answer the telephone and take messages in accordance with the hospice standards. Organise storage and maintenance of the hospice equipment as directed by the registered nurses and collect and deliver equipment within the hospice, as necessary.

Promote the effectiveness of the hospice team, maintaining harmonious working relationships. Be aware of and comply with all hospice policies. Have an awareness of cost effectiveness and budgets. Attend mandatory annual training and ensure all online training is undertaken in a timely manner to ensure compliance and to maintain knowledge and skills.

Patient and/or staff information is confidential. It is a condition of The Mary Stevens Hospice employment that you will not use or disclose any confidential information obtained.


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