Clerical Assistant

**Please note this may be a part-time post and the salary for this position will be pro-rata.**

To provide a high-quality administrative service for medical and nursing staff. Exchange information with patients and staff on the admission, transfer and discharge of patients both verbally and in written format. You will ensure the availability of case notes at the time of patient admission, which may involve liaising with other hospitals. You will deal with telephone and face-to-face enquiries from all staff groups, patients, relatives, and carers providing information directly and prioritising queries as appropriate ensuring efficiency and effectiveness of service delivery. You will be responsible for arranging review appointments for the appropriate clinic and arranging transport to facilitate the patient journey.

**KNOWLEDGE, TRAINING AND/OR EXPERIENCE REQUIRED TO DO THE JOB**
- Good basic education.
- Minimum of two years of administrative experience is desirable.
- Basic understanding of office procedures.
- Proficient in the use of Software systems.
- Good organisational and communication skills.

‘In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another.
- Care-experienced applicants are people who live/have lived with foster parents/kinship carers or who live/have lived in a residential children’s setting/secure unit.’

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence

**NHS Lanarkshire Recruitment Website**

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