IT Support Assistant

3 weeks ago


London, United Kingdom Once Upon a Time Full time

Day to day support for creative (Mac based) and non-creative (Windows) users support, user creation, day to day IT tasks, backup management etc.

**Required**:

- Previous IT Support experience: 3-5 years as 2nd line support for windows and/or mac, Linux.
- Good troubleshooting skills
- Good knowledge of Windows 10/11 and/or Mac OS
- Admin experience with Microsoft 365 or G-Suite

**Desirable**:

- MDM Software like Jamf, Kandji etc
- Knowledge of Apple Mac/MacBook Pro hardware
- Windows servers
- Understanding of Network and VLans

**Salary**: £28,000.00-£35,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Gym membership

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- IT support: 3 years (required)
- Mac OS: 3 years (preferred)
- Any Apple MDM: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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