Talent Development Coordinator

2 months ago

London, United Kingdom Post Office Full time

**Salary: Competitive**
**Grade: 2A
Contract Type: Perm
Location: London
Reporting to: Talent Development Manager
Division: Talent, Diversity & Inclusion**

**The Purpose of the Role**

The role holder will play an instrumental part in contributing to and delivering the Talent Development agenda.
The Talent Development Coordinator is responsible for being a contributing member of the Talent team by owning and delivering stand-alone pieces of work as well as providing support to the Talent Development Lead & Talent, Learning & Development Function bycontinuing to drive meaningful development of talent across the Post Office, laying solid foundations aligned to the wider Talent, Diversity and Inclusion strategy. A major area of focus will be in supporting cyclical processes, in particular the hiring andplacement of early careers colleagues (i.e. apprentices and graduates), performance development review (PDR) and ongoing talent and succession reviews.
The role holder will have the opportunity to personally develop, broaden their knowledge and experience in relation to Talent practices.

**Principal Accountabilities**
- To own and deliver aspects of the business wide Talent Development plan while constantly reviewing priorities and remaining agile
- Support the development and execution of Talent Development events and programmes, working closely with the Talent Development lead - providing project co-ordination support, maintenance of plans and schedules, document control, communications with linemanagers and course/programme participants
- To broaden diversity of perspective, thought and contribution within the area. By continuously striving for an environment whereby colleagues have ownership, accountability and feel involved in an 'owned by all’ culture
- To champion the Talent Development agenda, facilitating events (both internal and external) & meetings and driving action planning and tracking progress against plans
- To show 'thoughtleadership’- spotting trends in industrial practices in novel and effective Talent Management and sharing them internally to enable Post Offices’ Talent Assessment and Development
- Taking the lead on influencing Post Office on future possibilities in Talent Assessment and Development - e.g. working with the Careers Development Lead to establish a clearer understanding of the Apprentice and Graduate Management landscape to generategreater understanding of Early Careers to stimulate demand to build key capabilities in line with Post Offices’ strategy and capability needs
- To ensure the annual Talent & Succession cycle is well planned and co-ordinated, again ensuring communications and documentation is well maintained, roles and responsibilities are clear, data and reporting are managed appropriately and securely, and thatad-hoc queries can be handled. Influencing business areas to complete activities as per the calendar of events to ensure that the timelines are achieved.

**Qualifications, Experience & Skills**
- Previous experience in the field of careers, performance management and/or employee development with a genuine passion for the area
- Project management skills are desirable
- A desire to learn about best practice and industry trends in Talent Development with a appreciation of how to design, land and manage solutions in a large, complex organisation
- Have a flexible and pragmatic approach and adaptability to a constantly changing environment, whilst delivering and maintaining a principled approach aligned to POL’s values
- Ability to work flexibly both in terms of location as an when the role requires travel, and also work schedule as and when early/late working is necessary.
- Excellent written and verbal communication skills
- Comfortable facilitating meetings and presenting
- Interpersonal skills to work with people at all levels, motivate others and influence positive change
- Strong attention to detail and focus on quality - ensuring that vital information is neither missed nor misreported
- Collaborative approach to working with colleagues within Post Office, and 3rd parties
- Initiative and the ability to offer new ideas based on best practice

**About Post Office**

The Post Office has thrived at the heart of high streets and local communities across the UK for over 370 years. As one of the country’s most trusted brands, we take our commitment to providing essential services to customers across the UK very seriously.We’re the UK’s largest retail network, as well as the largest financial services provider in the UK, with over 11,600 branches nationwide - more than all of the UK’s banks and building societies put together.

We know that the best way to provide a great service for customers is to evolve our business and adapt to their changing needs. That’s why we have a range of over 170 products and services, from personal financial services like banking, insurance, paymentsand travel money, to telecoms and, of course, mails. And we’re improving our online and in store experience for customers. We know that our customers never stop changing, so neither will we. We're here, in person, for the people who rely on us.

**Our Ways of Working** underpin everything we do, they are the "How" of our business strategy. They differentiate our business and aim to inspire great behaviours and align our colleagues around specific actions in order to be the organisationwe want to be, and achieve our business goals.

By living the Ways of Working each day, you will help make that vision a reality and enable our cultural transformation. In short**:Working in partnership**, as **one team**, we **deliver**amazing results

**The Post Office embraces diversity and inclusion in the workplace and actively promote working without discrimination. We are also a Disability Confident Employer and are committed to interviewing disabled people who meet our minimum criteria forthe job.

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