Delivery Consultant

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

You will be responsible for:

- Developing, building, and delivering technical solutions to customers based on IBM’s Business Analytics technologies (Cognos Analytics, Planning Analytics, Content Hub)
- Maintaining and enhancing skills in IBM’s Business Analytics technologies
- Supporting others through mentoring, coaching, presentations, and other giveback opportunities
- Supporting client advocacy practices within Expert Labs (such as client success stories, references and NPS)
- Making all your customers successful whilst achieving key metrics for yourself and Expert Labs (e.g. utilisation)

Additionally, you’ll also be asked to:

- Identify new technology services and product sales opportunities for Data & AI Expert Labs.
- Develop standards and processes to ensure consistency and uniformity across the Expert Labs portfolio.
- Provide strategic advice on technology, feeding back into sales and product development.
- Identify and assist in the leveraging of new, potential areas of technology and/or industry which should be of interest to Data & AI which will generate revenue.
- Be aware and willing to coach both internal and external stakeholders around key developments in Cognos Analytics and Data & AI.

Required Technical and Professional Expertise

Required Knowledge & Skills
- Extensive experience and expertise in the development of IBM Cognos Analytics solutions or other comparable technology
- Extensive professional services / consulting experience.
- Proven track record of implementing complex solutions to customers in data analytics/reporting technologies
- Proven ability to translate business and technical requirements into solution architecture design, documentation, and best practices
- Ability to juggle multiple priorities or projects simultaneously
- Strong communication skills, both written and verbal

Preferred Technical and Professional Expertise

Bachelor’s degree, advanced degree desirable
- IBM Professional Certifications in Business Analytics technologies
- Experience and knowledge of IBM Planning Analytics and other IBM Data & AI technologies
- IBM Professional certification in IBM Data & AI technologies

About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?