Admin Supervisor

**the role.**

The Admin Supervisor will ensure staff are allocated to the most appropriate areas of the operation depending on season and volume. Make sure all pay requests are processed within a timely manner. All inbound calls are answered within agreed service levelagreements. Planning and distribution of day to day works, liaising closely with all employees whilst ensuring that all works are allocated in a timely manner, meeting and surpassing the Clients requirements. Answer enquiries and questions, handle complaints,troubleshoot problems and provide information.

**why you should apply.**

This is the chance to work for a long-standing, market leading company that truly values its employers. In addition to a healthy salary there is generous holiday, pension, and many benefits. No two days will be the same for the Admin Supervisor this rolewill bring variation across a broad spectrum. There is lots of room for development and progression. You will be required to visit the Chelmsford office on a weekly basis. This role is based on the outskirts of Ipswich currently but will be moving to the Stowmarketoffice in the new year.

**what we’re looking for.**

The Admin Supervisor will need to have good customer service skills along with being well organised. To be confident in speaking in a clear and concise manner with clients and staff. Project a professional company image through customer interaction. To ensureexcellence in customer services through effective performance management and training.