Front of House Assistant X3

2 weeks ago

Cromer, United Kingdom The Caravan Club Limited Full time

**Front of House Assistant x3**

**£10.42 per hour**

**Purpose of Job**:
To provide a friendly, helpful and efficient service to our guests whilst maintaining levels of hygiene and cleanliness in accordance with the Club guidelines and standards.

**Key Tasks/Accountabilities**
- Maintain a friendly and helpful attitude to guests, ensuring good customer service is achieved at all times.
- Operate electronic till following Club procedures.
- Maintain stock levels and displays in order to maximise potential sales following Caravan and Motorhome Club guidelines.
- Maintain clean and tidy areas, follow safe manual handling procedures for products and equipment, both in accordance with Hygiene and Health & Safety regulations.
- Actively identify potential risks and hazards within the workplace. Assist the line manager to achieve this and to ensure where the risk or hazard cannot be adequately controlled the line manager is notified and appropriate action agreed and implemented
- Ensure all accidents including near misses are reported, recorded and investigated in line with current Club procedures
- Help to increase revenue for the Club by promoting products and services.
- Actively promote a welcoming environment to our guests, and to be helpful and approachable at all times.
- Ensure personal appearance and uniform, along with product and food presentation is always meet Caravan and Motorhome Club standards.
- To ensure that you support the department meeting internal targets with regard to revenue, Hygiene audit results, staffing budgets, KPIs and stock take results.
- Ensure areas are staffed correctly in accordance with quiet/busy periods.
- Reports feedback from guests and the team suggesting ways in which the area can increase revenue.
- Looks for ways in which to increase revenue on a daily and monthly basis.
- Maintain an effective and friendly working relationship with colleagues to promote a constructive working environment, both in the complex and throughout the site.
- Be prepared to undertake all reasonable tasks required to ensure consistent running of the site.
- To provide a consistent level of service and cover by maintaining the standards and working practices in accordance with the requirement of your are
- Previous experience of working in a bar would be an advantage

**Job Types**: Part-time, Fixed term contract, Zero hours contract
Contract length: 8-10 months
Part-time hours: 10 - 30 per week

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Referral programme

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Cromer, NR27 9NH: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person

Reference ID: FOH Seacroft June 23

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