Front of House Staff
7 months ago
Front of house staff required to assist us through a busy spring and summer period with a permanent position being offered to those who show exceptional guest service skills.
The Kings head sits close to Cromer pier and is a magnet for families and holiday makers throughout the year.
We are looking for front of house team members as well as skilled bar staff in this fast paced establishment.
**Duties**:
- Greet and welcome customers in a friendly and professional manner
- Take customer orders and serve drinks promptly and accurately
- Prepare and serve a variety of alcoholic and non-alcoholic beverages
- Ensure the bar area is clean, organized, and stocked at all times
- Maintain knowledge of drink recipes, ingredients, and proper serving techniques
- Provide excellent customer service by engaging with guests and addressing any concerns or inquiries
- Process payments and handle transactions accurately
- Adhere to all food safety and sanitation guidelines
- Collaborate with kitchen staff to coordinate food orders for customers seated at the bar
**Skills**:
- Previous experience is not necessary
- Core training courses will be forwarded to be completed prior to start date
- Ability to work in a fast-paced environment while maintaining attention to detail
- Strong time management skills to prioritize tasks effectively
- Willingness to help out in other areas of the establishment as needed
- Upselling skills to promote additional food and beverage offerings
- Excellent guest service skills to ensure a positive experience for customers
**Job Types**: Full-time, Part-time, Permanent, Apprenticeship, Zero hours contract
Expected hours: No less than 6 per week
**Benefits**:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
**Experience**:
- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)
Ability to Commute:
- Norfolk. NR27 (required)
Ability to Relocate:
- Norfolk. NR27: Relocate before starting work (required)
Work Location: In person
Reference ID: Kings FOH
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