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Customer Assistant

4 months ago

Bootle, United Kingdom CSP GROUP LTD Full time

We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing excellent customer service and support to our clients. This is a dynamic role that requires strong communication skills, multitasking abilities, and a customer-centric mindset.

**Duties**:

- Assist customers with inquiries, requests, and concerns in a professional and friendly manner
- Provide product information and recommendations to customers
- Handle customer complaints or issues with empathy and problem-solving skills
- Collaborate with team members to ensure smooth operations and customer satisfaction

**Skills**:

- Excellent time management skills to prioritize tasks effectively
- Strong communication skills, both verbal and written
- Ability to sell products or services effectively
- Up selling abilities to promote additional products or services

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

**Salary**: From £23,756.00 per hour

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Bootle: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 25/04/2024