Customer Service Representative

4 weeks ago


Manchester, United Kingdom JFA Medical Full time

**Job Title**: Customer Service Representative

**Company**: JFA Medical Ltd

**Location**: 3 Hardman Square, Spinningfields, Manchester, M3 3EB

**Salary**: £26,470.59 per annum

**Job Type**: Full-time

**Hours**:9am-5pm

**About JFA Medical Ltd**:
JFA Medical Ltd specialises in providing high-quality medical consumables including gloves, paper products, cleaning products, and first aid supplies. We are committed to delivering exceptional products and services to our customers in the healthcare industry.

We are seeking a proactive and customer-oriented customer service operative to join our dynamic team. This role involves a blend of customer service and sales support activities, and is ideal for someone who is enthusiastic about contributing to the growth and success of our sales team.

**Key Responsibilities**:

- Handle inbound phone calls and provide excellent customer service.
- Assist in generating leads and support our Sales Director in various sales activities.
- Manage customer inquiries and resolve issues promptly.
- Collaborate with the sales team to meet and exceed sales targets.
- Ensure up-to-date knowledge of our product range to offer solutions that meet customer needs.

**Requirements**:

- Experience in a customer service or sales support role.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Passion for delivering exceptional customer service.

**Benefits**:

- Competitive salary
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.

Expected start date: 01/04/2024

**Salary**: £26,470.59 per year

**Benefits**:

- Casual dress
- Company pension

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Manchester, M3 3EB (required)

Ability to Relocate:

- Manchester, M3 3EB: Relocate before starting work (required)

**Salary**: £26,470.59 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Ability to Commute:

- Manchester, M3 3EB (required)

Ability to Relocate:

- Manchester, M3 3EB: Relocate before starting work (required)

Work Location: In person

Expected start date: 01/04/2024



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