Neighbourhood Housing Lead North-west

3 weeks ago

North London, United Kingdom L&Q Full time

**Contract Type: Permanent**

**Location: Brent, Haringley and Ealing, North-West region**

**Persona: Agile**

**Salary: £31,534**

**Interviews will be held on: to be confirmed via Teams interview**

**We know how important flexible working is - we’re happy to discuss full time hours over either a 4 or 5 day week**

***Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and deliver an excellent service for residents? **This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference.

As the Neighbourhood Housing Lead, you’ll deliver a reliable, repeatable, and consistent housing management service for residents. You will be key to improving resident satisfaction, building trust and making sure that residents have a home that they’re happy in. You’ll be the primary relationship holder with the residents living in homes on your patch. Patches align with local authority areas and cover around 500 - 600 homes.

To be successful in this role, you should be good at building relationships with people and be able to communicate well with colleagues and residents. You’ll be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents. You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. Stakeholder management is key to this role and an ability to engage with a diverse customer base is essential.

Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department.

Car owner/driver is desirable

Areas where we currently have vacancies in the North West region are as follows: Brent, Haringey and Ealing.

**However, it’s important to note that you may be asked to work across any area within the North West region, according to business need**

We’re committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working, job sharing or working condensed hours. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.
- ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

  • Neighbourhood Officer

    3 weeks ago

    North West London, United Kingdom Tempest Resourcing Limited Full time

    Our client, a leading Housing Association across the South of England is seeking a highly motivated and dedicated Neighbourhood Officer to cover a patch in North West London. This is a hybrid role, you will attend the office once a week. The Neighbourhood Officer will be responsible for managing mixed tenure properties, providing a first class customer...

  • Neighbourhood Officer

    3 weeks ago

    North West London, United Kingdom Tempest Resourcing Limited Full time

    Our client, a leading Housing Association across the South of England is seeking a highly motivated and dedicated Neighbourhood Officer to cover a patch in North West London. This is a hybrid role, you will attend the office once a week. The Neighbourhood Officer will be responsible for managing mixed tenure properties, providing a first class customer...

  • Neighbourhood Housing Officer

    3 weeks ago

    South West London, United Kingdom Public Sector Recruitment Full time

    We are looking for Neighbourhood Housing Officers for a temp to perm position in North and South West London, to start in immediately.Hours: 36 hours per weekRate: £20.58-£20.96/hContract: Hybrid role- working in the office and site visits (working outside contracted hours may be required)Successful candidate will be working closely with residents on...

  • Neighbourhood Housing Officer

    4 weeks ago

    London, United Kingdom Adecco UK Full time

    Adecco are currently recruiting for Generic Neighbourhood Housing Officers based in West-London. - Neighbourhood Housing Officers - Generic - Full Time - Monday to Friday, 35 hours per week - Temporary role - 3 months with possible extension - £19.30 per hour PAYE / £25.36 per hour Umbrella ** This role is hybrid working. Officers are expected in the...

  • Head of Neighbourhood Services

    4 weeks ago

    West London, United Kingdom Essential Employment Full time

    **Head of Neighbourhood Services needed in West London Paying £450 per day ref 004985** **Full time hours on a temporary basis** - To deliver a value for money neighbourhood and sheltered housing service which builds safe and sustainable communities, provides excellent resident experience improves satisfaction and enhances the quality of life and...

  • Roofing Labourer North and West

    1 month ago

    London, United Kingdom L&Q Full time

    **Roofing Labourer North and West - 5205** L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing...

  • Neighbourhood Coordinator

    1 week ago

    London, United Kingdom Pertemps London Full time

    NEIGHBOURHOOD COORDINATOR £35,000-£36,000 1 Years Contract DEPARTMENT: HOUSING MANAGEMENT SERVICES REPORTS TO: HEAD OF NEIGHBOURHOODS/HOUSING MANAGEMENT Excellent opportunity for a Neighbourhood Coordinator to work on a 1 Years fixed term contract for this leading Local Council situated in West London About the role: " To provide administrative support to...

  • Neighbourhood Housing Officer

    4 weeks ago

    London, United Kingdom Novax Recruitment Ltd Full time

    **Neighbourhood Housing Officer** **Lambeth** **£23-£25 P/H (Umbrella)** We are currently seeking an experienced Neighbourhood housing officer to provide a proactive and customer focused housing management service across a designated area and to ensure that the Council fulfils its legal and contractual obligations to tenants and leaseholders. The overall...

  • Neighbourhood Housing Officer

    4 weeks ago

    London, United Kingdom Fine and dandi limited Full time

    The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities. To provide a proactive and customer focused housing management...

  • Housing Officer

    1 month ago

    North London, United Kingdom Buckingham Futures Full time

    **Date Posted**: March 21, 2023 **Expiration Date**: May 5, 2023 **Location**: North London, UK Our client in North London is recruiting for a Housing Officer to be responsible for the identification, evaluation and management of risk within the neighbourhoods including risks linked to tenants, tenancies, properties and estates. **Duties** - To provide a...

  • Neighbourhood Housing Officer

    1 week ago

    London, United Kingdom Colbern Limited Full time

    765606-6499-2348 26.2 Neighbourhood Housing Officer Lambeth Contract £152.10 per day PAYE Our client is looking for an experienced Neighbourhood Housing Officer. The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams,...

  • Neighbourhood Housing Officer

    1 month ago

    London, United Kingdom Colbern Limited Full time

    588888-4527-23108 9.6 Neighbourhood Housing Officer Lambeth Contract £21.71 per hour Our client is looking for an experienced Neighbourhood Housing Officer. The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors...

  • Neighbourhood Housing Officer

    2 weeks ago

    London, United Kingdom Carrington Blake Recruitment Full time

    london borough of lambeth are looking for an Neighbourhood Housing Officer To provide a proactive and customer focused housing management service across a designated area and to ensure that the Council fulfils its legal and contractual obligations to tenants and leaseholders. To act as a regular and visible presence on estates, taking action to make sure...

  • Neighbourhood Officer

    4 weeks ago

    London, United Kingdom Amida Recruitment Limited Full time

    My client, a leading provider of Social Housing across London, requires interim Neighbourhood Officers to take a leading role in providing housing and tenancy management to a mixed tenure patch of five hundred properties across North London. As a Neighbourhood Officer you will be responsible for engaging and developing relationships with the residents on...

  • Head of Neighbourhoods and Integration

    2 days ago

    London, United Kingdom Central and North West London NHS Foundation Trust Full time

    Brent Integrated Care Partnership has a number of exciting opportunities available, supporting the borough based partnership to deliver its objectives in a changing and evolving health and care landscape. We have 11 roles available, hosted by CNWL but working as part of a wider partnership of health and care organisations in Brent. About the Roles Most of...

  • Neighbourhood Housing Officer

    2 weeks ago

    London, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Neighbourhood Housing Officer Location: Lambeth Salary / Pay Rate: 170 Per day (Umbrella) Job Type: Temporary The Role We are currently seeking a Neighbourhood Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents...

  • Neighbourhood Housing Officer

    1 week ago

    London, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Neighbourhood Housing Officer Location: Lambeth Salary / Pay Rate: £170 Per day (Umbrella) Job Type: Temporary The Role We are currently seeking a Neighbourhood Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents...

  • Neighbourhood Housing Officer

    3 weeks ago

    London, United Kingdom Remedy Social Work Full time

    Our Client Lambeth Council is looking for a Neighbourhood Housing Officer to join their team.The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable...

  • Neighbourhood Officer

    7 days ago

    London, United Kingdom Adecco Full time

    A fantastic opportunity has emerged for a specialist Neighbourhood Housing Officer to join one of Adecco Public Sector's most improved housing clients in a permanent post. The salary is £35,424 per annum. The post holder will be hybrid working (our client's office is in London, Zone 1) and expected to own a patch of approximately 800-1000 units around the...

  • Neighbourhood Housing Officer

    1 week ago

    London, United Kingdom iWork Recruitment Limited Full time

    What's involved with this role: Contract to start on 20-04-23 until 15-06-23 with a possible extension. Key Duties: - The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, to achieve sustainable tenancies in sustainable...