Receptionist/clerical Assistant

3 weeks ago


Sale, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

We are looking for a highly motivated and well-organised receptionist to join the Community Mental Health Teams. The applicant will provide reception support to the multi-disciplinary team working with a client group with mental health issues. The applicant will be front line receptionist for client/carer telephone contact and therefore, good communication skills are essential.

Dealing efficiently, precisely and courteously with incoming telephone calls. Being the first line of telephone contact to all service users, carers and relatives as well as other professionals such as GP.s, social workers. Displaying a warm, friendly and helpful attitude at all times. Checking patient demographic details and completing and update same on the EPR system.

Manage all telephone calls for the area of responsibilities and direct calls appropriately in a professional manner. Responsible for transferring calls to relevant staff, taking and processing messages in a timely and efficient manner.

Assisting admin colleagues with general admin tasks such as scanning, photocopying as well as dealing with incoming and outgoing post for the various teams.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Duties will include answering and dealing with confidential telephone enquiries and inputting to the patient information system. You will be expected to produce work within tight schedules and to a consistently high standard. You should be able to work on your own initiative as well being part of the team. You should have exceptional organisational skills, IT skills are desirable and you must be able to prioritise workload and respond to any enquiries in a professional manner.

Dealing with all incoming and outgoing post, processing, distributing and responding within time limits.

Ensuring that sufficient stocks of stationery are available to the meet the needs of the team without resorting to stockpiling.

Scan on all appropriate documentation to update patient records.

Updating patient record system for maintaining data quality standards.

To undertake any other reasonable duty when requested to do so by an appropriate trust manager and to comply with all trust policies, procedures, protocols and guidelines.

See attached detailed job description and person specification:
Staff benefits

Pay Enhancements - 43% additional for Evenings (8pm onwards) and Saturdays and 85% additional for Sundays and Bank holidays.

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts


  • Receptionist

    4 weeks ago


    Sale, United Kingdom Rothwell and Evans Full time

    WE ARE LOOKING FOR A FULL TIME RECEPTIONIST, AND OFFER MARKET RATE SALARY. WE ARE A BUSY HIGH STREET FIRM OF SOLICITORS WITH 2 BRANCH OFFICES AND YOU WILL BE BASED AT THE SALE BRANCH. YOUR RESPONSIBILITIES WILL INCLUDE ANSWERING TELEPHONE CALLS AND TAKING MESSAGES,ORDERING STATIONERY AND OFFICE EQUIPMENT, OPENING, SCANNING AND SAVING INCOMING POST, SENDING...

  • Receptionist

    1 month ago


    Sale, United Kingdom Meridian Business Support Full time

    Meridian Health are recruiting for a part time Receptionist to work in Sale This is a temporary role starting immediately Hourly rate starts from £9.65 per hour Hours are 12pm-4pm or 11am-3pm Monday to Friday. Duties Include: - Assisting with front of house duties ie; answering calls and general enquiries - Filing, scanning,data entry - Must be proficient...

  • Receptionist

    4 days ago


    Sale, United Kingdom Stericycle Full time

    Title: Receptionist Requisition Id: 32654 Job Function: Administration Career Area: Corporate Jobs Posting Location: Sale, Manchester About Us:Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment....

  • Receptionist

    5 days ago


    Sale, United Kingdom Stericycle Full time

    About Us: Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of...

  • Receptionist

    5 days ago


    Sale, Trafford, United Kingdom Stericycle Full time

    About Us:Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of...

  • Receptionist

    1 month ago


    Sale, United Kingdom Firsway Health Centre Full time

    Job description **Firsway Health Centre** **Job Description: Patient Co-ordinator/Receptionist** **Responsible to: Practice Manager** **Reports to: Deputy Practice Manager** **Salary: £10.21 per hour, £10.46 3 months after successful completion of probation, £10.98 1 year service.** **Part Time: 37.5 hour per week Monday - Friday between hours...

  • Medical Receptionist

    4 weeks ago


    Sale, United Kingdom Washway Road Medical Centre Full time

    Washway Road Medical Centre is a large, yet warm and welcoming GP surgery. We are looking to recruit one to two efficient medical receptionists. For this vacancy the post holder must be available to work on a Friday until 6:30pm. You will be part of a large, friendly and supportive team and will play a crucial role in providing exceptional customer service...


  • Sale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    **Please not that this vacancy is for Advancing Quality Alliance (Aqua) and will be based at Crossgate House in Sale and not for Salford Royal NHS Foundation Trust** This role is based with the Advancing Quality Alliance (Aqua) Team. Aqua is hosted by The Northern Care Alliance. As our Administration Assistant, you will be responsible for supporting the...

  • Receptionist

    4 weeks ago


    Sale, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

    The post holder will be interactive with the Service Users, General Public, Clinical and Clerical Staff and will ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient Reception and quality service to all users. Provide reception and admin support to the clinical team. Dealing efficiently, precisely and...

  • Primary Care

    4 weeks ago


    Sale, United Kingdom Bodmin Road Health Centre Full time

    Title**:Job Description - Care Navigator/Receptionist** Reference: BRHC/JD/CN/01 Date**:25 July 2023** **Job Description - Care-Coordinator** **Salary**:Dependant on experience [TBC] **Reports to**:Practice Director **Accountable to**:BRHC Partnership **Hours of Work**:Part Time [20-30 hours/week] **Contract Type**: Permanent **Job Summary**: Bodmin...


  • Sale, United Kingdom Washway Road Medical Centre Full time

    **Job description and person specification** **Job title **Medical Receptionist **Line manager **Assistant Practice Manager **Accountable to **Practice Manger **Hours per week **25-37 **Job summary** To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include,...

  • Receptionist

    4 weeks ago


    Sale, United Kingdom Greater Manchester Mental Health Full time

    Job overview The post holder will be interactive with the Service Users, General Public, Clinical and Clerical Staff and will ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient Reception and quality service to all users. Main duties of the job Provide reception and admin support to the...


  • Sale, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    **Please not that this vacancy is for Advancing Quality Alliance (Aqua) and will be based at Crossgate House in Sale and not for Salford Royal NHS Foundation Trust** This role is based with the Advancing Quality Alliance (Aqua) Team. Aqua is hosted by The Northern Care Alliance. As our Administration Assistant, you will be responsible for supporting the...


  • Sale, United Kingdom Northern Care Alliance NHS Group Full time

    **Interview date** 30/03/2023 - The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into...

  • Administrator

    2 weeks ago


    Sale, United Kingdom Teaching Personnel Full time

    Administrative Assistant - Sale (M31)Are you an organised, personable and efficient individual? An excellent opportunity has opened up for an Administrative Assistant in a well-established secondary SEN school located in Sale (M31). This role encompasses a range of responsibilities.As an Administrative Assistant, you will play a crucial role in maintaining...


  • Sale, United Kingdom Firsway Health Centre Full time

    Job description **Firsway Health Centre** **Job Description: Patient Co-ordinator** **Responsible to: Practice Manager** **Reports to: Patient Services anager** **Salary: £10.42 per hour and then £10.98 after 1 year service.** **Fixed Term Contract 6 months.** **Monday - Friday between hours of 8am-6.30pm** **Job Summary** **To provide a friendly...


  • Sale, United Kingdom Firsway Health Centre Full time

    Job description **Firsway Health Centre** **Job Description: Patient Co-ordinator** **Responsible to: Practice Manager** **Reports to: Patient Services Manager** **Starting Salary: £22,308** **Monday - Friday between hours of 8am-6.30pm** **Benefits**: 25 days holiday allowance plus bank holidays off, Extra 2 days for 2 year service, Extra 3 days for...


  • Sale, United Kingdom Firsway Health Centre Full time

    Job description **Firsway Health Centre** **Job Description: Patient Co-ordinator** **Responsible to: Practice Manager** **Reports to: Patient Services anager** **Salary: £10.42 per hour and then £10.98 after 1 year service.** **Monday - Friday between hours of 8am-6.30pm** **NMW rises £11.44 - 1/4/24** **Benefits**: 25 days holiday allowance plus...


  • Sale, United Kingdom Firsway health centre Full time

    **About Us** We are a large purpose built Training GP Practice based in Sale, Cheshire. The Practice employs around 60 friendly hardworking professionals all with the same mission; To provide a proactive and high standard of care for over 15,000 patients. We aim to achieve this by seeking continuous improvement, providing a safe and clinical practice and...