Projects & Sales Coordinator

2 weeks ago

London, United Kingdom ADB SAFEGATE Full time

ADB SAFEGATE is a company that provides integrated solutions to airports, airlines, and ANSPs.

We are proud to be leading the way with innovative and smart Airside 4.0 solutions that turn airports into smart airports, with the ultimate goal of enhancing the passenger experience. Solutions include airfield lighting, power and control systems, airport and tower software, docking automation, apron management, and aftermarket services.

With over 1,400 employees and over 2,500 airports in over 175 countries, from the busiest and largest to the fastest-growing airports, ADB SAFEGATE is dedicated to making air travel safe, efficient, and environmentally friendly.

POSITION
**Job Title**: Projects & Sales Coordinator
**Location**: Langley, UK
**Contract type**: Permanent
**Business Line**: Providing the most extensive product and service portfolios, where the airfield, apron, tower and terminal are the foundation for fully integrated solutions to support airport development and optimize operational procedures.

The opportunity
The Projects & Sales Coordinator is responsible for coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. They will be an integral part of our team by being a great communicator, working effectively with others, and meeting scheduled task completion dates.

You will make an impact by
Working with cross-functional teams to facilitate project execution and manage customer deliverables. Leading collaboration between customers, operations, supply chain, and engineering to develop an overall project plan that best supports our customer expectations.

Identify issues that may affect the planned results and make recommendations for resolution.

Serving as a supporting customer point of contact during post-contract award through to delivery. This includes answering questions and providing updates on delivery, and product questions while building strong working relationships for future business growth.

We offer you a dynamic and inspiring role representing a global & industry leading company. As a Projects & Sales Coordinator, you plan and coordinate the deployment of solutions & services that make a lasting contribution to airport performance. In this position, your contacts will include customers, end airports, Sub-contractors, suppliers, and internal teams.

As a Projects & Sales Coordinator you shall be a key stakeholder within our team handling projects and service work simultaneously. You participate from the start, together with project managers, in the initial handover meetings to gain an understanding of the projects, their scope and requirements. As coordinator you are responsible for inputting the required hardware orders, consulting with the supply chain, and following the progress of all project orders within our ERP systems; as well as supporting the administrative requirements of the department. The Projects & Sales Coordinator role can also lead to the opportunity of progressing into project management upon gaining the relevant experience and training.

Your primary location will be based from our Langley, Slough UK Office with mixed with a balance of remote working.
Some travel and overnight stays may be required for site meetings.
Some overseas travel as required to our HQ located within Brussels, Belgium for internal trainings

Maintaining customer records and coordinating required documents, submittals, past dues, and delivery schedules.
Maintain active security clearances as required.
Support the sales team in the pre-sales stage through supporting management of client portals / submittal documentation.
Define and manage your own deadlines commitments.
Operate CRM systems; Database software; Internet software; Order Processing systems (SAP) and Microsoft office suite.
Manage the document control within internal UK SharePoint site.
Responsible for coordinating the efforts of team members 3rd party contractors to deliver projects according to plan.
Handle and manage customer claims.
Support the HSE requirements of the UK Branch (toolbox talk, training matrix, site paperwork, and renewals of accreditations.
Engage with wider business functional team members (i.e. finance, service techs, supply chain, contractors, and system engineering) to obtain data for weekly internal compliance monitoring.
Support updating project and sales templates / presentation materials within our internal SharePoint site.
Develop and maintain project performance database that tracks overall progress and achievement of milestones.
Assign and monitor resources effectively to boost project efficiency and maximize deliverables output

The talent we want to inspire has
Ability to communicate results, issues status effectively (written and verbal).
Ability to work effectively across teams and with external partners.
Technical experience with focus on field support.
Work experience in a customer facing role.
Good knowledge of MS Office package

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