Clinical Specialist

5 months ago

Winnersh, United Kingdom BD Full time

**Job Description Summary**:
**We are the makers of possible**:
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

**Why join us?**:
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a **maker of possible **with us

**About the role**:
An exciting opportunity has arisen for a Dispensing Specialist to join our MMS division and take ownership for the support, training and education of the BD Dispensing customer base, who have invested in automation in order to improve workflow and developing relationships with our key customers.

**Main responsibilities will include**:

- Represent the company within the defined sales region and customer segment.
- To provide in depth training on the full dispensing portfolio to our BD dispensing customer base.
- Provide Process optimisation services to all dispensing and Clinical Customers.
- Workflow improvement / SOP’s using recognised process improvement practice.
- Collaborate with service support organisation in troubleshooting activities at customer sites in case of issues and provide timely and accurate verbal and written feedback to management and commercial teams on specific issues.
- Actively work with the local team members to support and promote BD portfolio. This will include, but not limited to customer presentations, product promotion at tenders.
- Trade conference and exhibition attendance / coordination - as a delegate and in supporting commercial activities.
- Customer centric - ensuring customer happiness and positive customer outputs.
- Collaborate with Solutions Team to facilitate Audit’s both pre and post installation to identify the benefits of optimising workflow and reducing medication errors.
- Collaborate with Clinical Consultant to analyse trends in practice, national guidelines and ensure the MMS dispensing business remains relevant to these.
- To continuously project a professional and ethical image at all times in front of internal and external customers.
- Actively work with the marketing team in the development of marketing and support material

**About you**:

- Pharmacy technician / NMC registered nurse
- City and Guilds level 3 award in Education and Training or equivalent is essential
- Experience with Central Pharmacy robotic systems is desirable
- LEAN Methodology
- Goal oriented and able to work both independently and within a team
- High personal accountability & integrity
- Proactive and the ability to take initiative with a ‘can do’ attitude
- Courage to drive through change in a professional manner
- Passion to “make a difference” to advancing the world of health
- Excellent communication skills with the ability to communicate at all levels
- Ability to assimilate complexity and to handle multiple-priorities
- Self-motivated - demonstrates personal drive and ambition, fostering innovation, focusing on delivery to our customers
- Focus and achievement orientated
- Demonstrates the ability to interact and work effectively with all BD employees both within the UK and international markets
- Embodies trust, integrity and ethics inside and outside of the company
- Excellent social skills with the ability to influence others at all levels
- Digital literacy with a solid understanding of Microsoft Office and CRM
- Current Driving License
- Flexible demeanour and ability to handle changing priorities
- Excellent presentation skills

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

**Primary Work Location**: GBR Winnersh - Eskdale Road

**Additional Locations**:
**Work Shift**: GB-RDG-37.5 (United Kingdom)

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