Administrative Officer

2 weeks ago


Birmingham, United Kingdom Ministry of Justice Full time

**Administrative Officer - Birmingham Confiscation - 76908**
**£21,775**
**Birmingham**:
**Confiscation - **The team are responsible for the management, collection and enforcement of confiscation orders made in the Crown Court. Customers can contact the team with regard to paying their orders, however there is a significant element of stakeholder involvement ensuring compliance with the order as soon as possible. The teams work closely with the Magistrates Court, Crown Court, Police, NCA and the Home Office, along with other agencies. Orders made are often complex and can be of a high value attracting media and ministerial attention.

**AO Administrative Officer - Confiscation Team**

Proud to Serve. Proud to keep justice going.

**Who Are We?**

Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts. This department is responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.

**Key purpose of the role**

The Regional Confiscation Units are responsible for the management, collection and Enforcement of Confiscation Orders made in the Crown Court. A Confiscation Order is an order made against a convicted defendant ordering them to pay the amount of their benefit from crime. The team are accountable for enforcing confiscation orders following set procedures, updating case management systems, preparing cases for court hearings and working closely with internal and external stakeholders to ensure effective enforcement.

**Duties may include**:

- Communicate and work with Enforcement Delivery Managers, Judiciary, Magistracy, Cluster Staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service.
- Process financial information
- Contact relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc.
- Create and update records on in-house computer system and data input.
- Collection of financial impositions imposed by the court.
- Enforcement of financial impositions using designated Fines Officer Powers.
- Process Casework including standard documentation and information, court orders, claims, fines, fees etc.
- To work to workload targets in terms of throughput and accuracy.

We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly.

You will need strong organisational and communication skills as well as being a good team player. You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do.

**Essential Skills & Criteria**:

- Strong customer focus and service skills
- Experience of working in an administrative role in a customer focussed environment
- Proficient with IT and Microsoft Software packages
- Excellent communication and organisational skills
- Customer Service and Administrative skills

**Additional Information**

**Support When ing**

**Salary**:
£21,775

**Additional Information**:
**Working Arrangements & Further Information**

**Flexible working hours**

The Ministry of Justice offers a flexible working system in many offices.

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

**Pension**

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

**Training**

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

**Networks**

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

**Support**
- A range of ‘Family Friendly’ policies such as opportunities to work re


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