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Customer Advisor

4 months ago

Reading, United Kingdom Search Consultancy Full time

**Customer Advisor**

Location: Reading, RG1

Hours: Monday to Friday between 8.30am and 5.30pm

**Salary**: £12.90 per hour

Start date: Monday 30th January 2023

Contract: minimum 9 months with opportunity of extension

Do you have call centre experience and looking to join a company where you can develop and thrive? If you said yes, then we have a new vacancy for you

**Key Responsibilities for this role**:

- Knowledge Management - keeping up to date with processes, rules and products
- Identify, handle and resolve customer complaints

**Key Skills Required**:

- Experience of working in a call centre environment
- Behaviours and approach to listen for and understand a customer's request, identifying what is required to deliver to that need
- Strong attention to attention