Digital Sales Assistant

6 months ago


Thetford, United Kingdom East Anglia’s Children’s Hospices Full time

_Want to be a part of a charity that aspires daily to provide world class care for children with life-threatening conditions? Are you committed to quality and have a ‘make it happen’ mentality? Want to work for a charity that believes in succession and nurturing its employees? If you answered yes, then we want YOU to join our friendly ever-growing team._
- EACH is on a mission to be the most loved charity shop in our community. We think our 48 shops (and growing) are some of the best in East Anglia and our online presence is similarly impressive - Our Style with EACH brand recently won the Third Sector Award’s ‘Best use of social media’ 2022. Our shops and online platforms play a vital role in raising essential funds for children and families at a time they need it most. Join a friendly team that makes a real difference in people’s lives._

**Digital Sales Assistant - Thetford, Lime Kiln Lane, IP24 2BU**

**Part-Time 14 hours per week, worked as 2 days over a 5 day working week**

**Monday - Friday**

**Permanent Contract**

**£11.44 per hour**

**Comprehensive range of benefits**:

- Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
- Additional holiday purchase scheme
- AVIVA pension package - up to 7% Employer Contribution including Life Assurance
- Free Eye Tests
- Cycle to work scheme
- Employee Assistance Programme

**The role**:
**As an EACH Digital Sales Assistant your role will include**:

- Sort and quality check donated clothing and accessories.
- Photograph goods in preparation for sale.
- List donations on our Style With EACH eBay shop.
- Wrap orders and print address labels via the Royal Mail click & drop portal.
- Deal with customer queries and responding to offers.
- Assist in the creation of social media content.
- Keep active stock organised and accessible.
- Support our other e-Commerce departments where cover is needed.

**Responsibilities include**:

- Support and assist eCommerce volunteers & staff.
- Promote a happy & supportive working environment.
- Provide support to the eCommerce Manager in driving income through listing suitable goods.
- Provide support to the shop teams.
- List items in a timely & accurate manner.
- Ensure consistency in the quality, pricing, descriptions & photography of listings.
- Manage and undertake the sorting, moving, storage & postage of a high volume of goods.
- Be a good representative of EACH and ensure positive relationships with customers and local communities.

**Are you**:

- A team player that is willing to help where needed?
- A fast learner that is able to work under own initiative?
- Confident with technology and experienced on a variety of social media platforms and shopping Apps e.g. eBay, Amazon, Vinted, etc?

**Do you have**:

- A keen interest in fashion, sustainability and product photography?

EACH is proud to be Investors in People accredited.

**Job Types**: Part-time, Permanent

Pay: £11.44 per hour

Expected hours: 14 per week

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person



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