Digital Sales Assistant

7 months ago


Thetford, United Kingdom East Anglia Childrens Hospice Full time

**Part-Time 14 hours per week, worked as 2 days over a 5 day working week**

**Monday - Friday**

**Permanent Contract**

**_ Want to see what it is like to be a part of our Retail team at EACH? Please click _**_here_**

**The role**:
**As an EACH Digital Sales Assistant your role will include**:

- Sort and quality check donated clothing and accessories.
- Photograph goods in preparation for sale.
- List donations on our Style With EACH eBay shop.
- Wrap orders and print address labels via the Royal Mail click & drop portal.
- Deal with customer queries and responding to offers.
- Assist in the creation of social media content.
- Keep active stock organised and accessible.
- Support our other e-Commerce departments where cover is needed.

**Responsibilities include**:

- Support and assist eCommerce volunteers & staff.
- Promote a happy & supportive working environment.
- Provide support to the eCommerce Manager in driving income through listing suitable goods.
- Provide support to the shop teams.
- List items in a timely & accurate manner.
- Ensure consistency in the quality, pricing, descriptions & photography of listings.
- Manage and undertake the sorting, moving, storage & postage of a high volume of goods.
- Be a good representative of EACH and ensure positive relationships with customers and local communities.

**Are you**:

- A team player that is willing to help where needed?
- A fast learner that is able to work under own initiative?
- Confident with technology and experienced on a variety of social media platforms and shopping Apps e.g. eBay, Amazon, Vinted, etc?

**Do you have**:

- A keen interest in fashion, sustainability and product photography?

East Anglia’s Children’s Hospices (EACH) ensure the best possible quality of life and make every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.

In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.

Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.

We employ around 400 employees and have more than 1,800 volunteers across the organisation, including 49 shops and a Retail Distribution Centre.



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