Customer Communication Co-ordinator
6 months ago
Customer Communication Co-ordinator
Location: Burnley
Hours of Work: 42.5 hours working 8.00am to 5.00pm Monday to Friday
**Salary**: £16,552.90 to £23,028.20 per annum plus bonus scheme.
We have a culture of supporting our colleagues, of taking on challenges together and of rewarding achievements. We also recognise that work should be a fun place to be. Your colleagues will become friends and you’ll enjoy playing your part in the QUEST success story.
**About the Role**
QUEST is now looking for a Customer Communications Co-ordinator to join our Wholesale Team.
**Day to Day**:
- Keeping customers updated and informed on their orders and delivery times.
- Following up outstanding quotations.
- Liaising with other departments to ensure customer enquiries are dealt with promptly.
- Develop and build on our Customer Service Strategy.
**Requirements**:
- Strong organisational skills
- Excellent verbal and written communication skills
- Impeccable attention to detail
- Motivated to be successful.
- Positive attitude and good communication skills
- Competent level of IT proficiency
**Benefits**:
- A competitive salary with the possibility to grow quickly.
- A great opportunity to work alongside our friendly professional and world-class team.
- Training to all staff through our Professional Development Academy
- On-going support and the opportunity for personal and professional development.
- Career development and opportunities are available for those wishing to grow.
**Salary**: £16,552.90-£23,028.20 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Free parking
- Gym membership
- Referral programme
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Burnley, BB11 3DA: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: In person
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