Customer Operations Agent

3 weeks ago

Rochford, United Kingdom OnetoOne Personnel Full time

**Customer Operations Agent**

One to One Personnel are recruiting for a **Customer Operations Agent** to form part of the Operations team working for our client who has a long-standing reputation within Logistics. This role is site based in **Rochford, Essex**

The position is ideal for someone with commercial experience gained within a logistics/ transport / warehouse/ distribution/ customer service focused setting.

**The role**
- Monitoring and maintaining stock levels and arranging despatch
- Creating despatch notes and other necessary paperwork, entering information onto the allocated system.
- Checking the paperwork and ensuring the correct stock is on the vehicle before it leaves site, also checking for visible damage to goods
- Building relationships with Customers and delivering excellent customer service
- Forklift Truck operating experience. Loading training will be provided.
- Terminal operations as and when required.

**Skills Required**:

- Excellent customer service skills
- Outstanding telephone manner
- Forward thinker as things can change with logistics on a daily basis
- Confident with Microsoft Office

**PLEASE NOTE: Due to location, you will be required to have your own transport ***
- Temporary to Permanent opportunity
- £22,360 per annum
- Monday to Friday 40hrs per week on a rotation of shifts between the hours of 6:30am and 6pm
- Overtime as required

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