Evening Attendant

3 months ago

Milton Keynes, United Kingdom Horwood House Hotel Full time

To be actively involved in fulfilling requests from guests.
- To ensure special guests like disabled guests receive personalized services.
- To show guests to their rooms and to help with luggage where necessary.
- To promote all hotel amenities.
- Compliance with all relevant health and safety legislation.

**Customer Service**
- To ensure all customers are treated in a professional, friendly, and courteous manner.
- To be a good example of the company dress code and appearance standards
- Ensure communication procedures are effective and efficient on a day-to-day basis so that service standards are not compromised.

**Hotel Overview**:
Horwood House hotel is nestled in the heart of the Buckinghamshire countryside and combines heritage, comfort and warm, friendly service. Centrally located, we’re just 11 miles from Milton Keynes and are set between London, Birmingham, Oxford and Cambridge. Our 38 acres, the Manor house, lily pond and manicured Pytheas Gardens provide a truly stunning backdrop for our guests and visitors to enjoy. A range of spectacular and flexible, newly renovated meeting spaces with state-of-the-art audio-visual equipment, a dedicated events team, plenty of space and accessible location makes Horwood House Hotel the perfect location for any event. From unique business meetings and conferences to birthdays and weddings, we are here to host. We have two delightful dining spaces, Harry’s Bar & Kitchen and our 1911 Restaurant. Plus, the brand-new H Spa is the ideal place to enjoy some down time. We have a wonderful selection of treatments and indulgent pamper days available, and an exclusive membership that offers use of our luxurious leisure club.

**Job Type**: Zero hours contract

**Benefits**:

- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Milton Keynes, MK17 0PH: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Eveatt23.1

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