Operational Support Analyst in The Technology Sector
2 weeks ago
My client is a highly successful and growing FinTech business with an outstanding reputation. An opportunity has arisen for an Operational Support Analyst to join their UK hub and support clients across the whole of the UK. This role is ideal for anyonewho enjoys the problem solving and analytical side but is keen to couple this with strong client management and relationship management skills.
The role will entail:
AS the first point of contact for our clients you will providing support to key clients. You will be delivering a high-level support service to both internal and external customers and continuously looking for ways to improve processes. The role will entail:
- Managing all incoming queries via multiple sources.
- Investigation of problems and seeking resolutions, in a timely manner.
- Developing knowledge across multiple products.
- Reporting on progress to managers and colleagues.
- Developing and executing processes.
- Reaching out to clients and suppliers to grow the business.
- Support for compliance & calculations.
- Complete daily, weekly and monthly tasks.
- Onboarding new suppliers across systems and reports, ensuring quality is maintained
Applicants will have previous experience in a client-based role with good problem solving.
-
1st Line Support
1 week ago
Birmingham, United Kingdom In Technology Group Full timeRole: Service Desk Analyst Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system...
-
IT Service Desk Analyst
1 week ago
Birmingham, United Kingdom In Technology Group Full timeRole: Service Desk Analyst Location: South Birmingham Salary: 33,00 Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from...
-
IT Service Desk Analyst
1 week ago
Birmingham, United Kingdom In Technology Group Limited Full timeRole: Service Desk AnalystLocation: South BirminghamSalary: £33,00 Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual...
-
Senior Marketing Analyst
1 month ago
Birmingham, United Kingdom In Technology Group Limited Full time**Role: Senior Marketing Analyst** **Salary: £50,000** **Working Model: Hybrid** **The Company** - You will be working for a leading company in the marketing world where you can excel as a data analyst. - An organization that prides itself in providing an incomparable service to that of its competitors. - This company will require your analytical abilities...
-
Operations Analyst
12 hours ago
Birmingham, United Kingdom Bell Cornwall Recruitment Full timeOperations Analyst (Broadband)BCR/AK/11098Birmingham, Jewellery Quarter£25,000 + up to 20% annual bonus + great benefits including private health careBell Cornwall Recruitment are looking for an experienced Operations Analyst to join a leading utilities company based in the Jewellery Quarter, who have a focus on sustainability and modernisation. Our client...
-
Treasury Operations Analyst
3 weeks ago
Birmingham, United Kingdom Robert Walters Full timeRobert Walters Group: Public Sector Division - Part-Qualified Treasury Operations Analyst - £33,500 - Birmingham Role: Treasury Operations AnalystDuration: PermanentSalary: £33,500Location: Birmingham with hybrid working - 1 day and 2 day in the office rotation week by weekQualification: Must be studying ACCA or CIMA Requirements of the Treasury Operations...
-
Business Analyst
1 month ago
Birmingham, United Kingdom Corriculo Ltd Full timeBusiness Analyst / Process Analyst, Support Analyst, Fully Remote, COR4968 The Role This is an excellent Business Analyst / Process Analyst role, working for a company with a growing reputation in their field. The Business Analyst / Process Analyst will have proven experience within customer service and the desire for continuous development.The Business...
-
Workforce Planning Technology Analyst
3 weeks ago
Birmingham, United Kingdom Experis Full timeJob Title: Workforce Planning Technology Analyst Duration: 3-6 months Location: Birmingham preferably but open to other locations around the UK My client is looking for a Workforce Planning Technology Analyst to join their team. You will be required to: * Work collaboratively with the Workforce planning team to understand and develop the WFP policy, process...
-
Business Analyst
1 month ago
Birmingham, United Kingdom Michael Page (UK) Full timeOur client is a leading entity in the Industrial / Manufacturing sector, employing over 5000 people worldwide. Their Technology department is central to the company's success, and they're currently seeking a Business Analyst Operations in Birmingham to join their dedicated team. Analyzing operational data to inform business decisions. Creating and...
-
Workforce Planning Technology Analyst
3 weeks ago
Birmingham, United Kingdom Experis Full timeJob Title: Workforce Planning Technology AnalystDuration: 3-6 monthsLocation: Birmingham preferably but open to other locations around the UKMy client is looking for a Workforce Planning Technology Analyst to join their team. You will be required to:* Work collaboratively with the Workforce planning team to understand and develop the WFP policy, process and...
-
Workforce Planning Technology Analyst
1 week ago
Birmingham, United Kingdom Experis Full timeJob Title: Workforce Planning Technology Analyst Duration: 3-6 months Location: Birmingham preferably but open to other locations around the UK My client is looking for a Workforce Planning Technology Analyst to join their team. You will be required to: * Work collaboratively with the Workforce planning team to understand and develop the WFP policy,...
-
Workforce Planning Technology Analyst
3 weeks ago
Birmingham, United Kingdom Experis UK Full timeJob Title: Workforce Planning Technology Analyst Duration: 3-6 months Location: Birmingham preferably but open to other locations around the UKMy client is looking for a Workforce Planning Technology Analyst to join their team. You will be required to: * Work collaboratively with the Workforce planning team to understand and develop the WFP policy, process...
-
Workforce Planning Technology Analyst
4 days ago
Birmingham, United Kingdom Experis IT Full timeJob Description Job Title: Workforce Planning Technology Analyst Duration: 3-6 months Location: Birmingham preferably but open to other locations around the UK My client is looking for a Workforce Planning Technology Analyst to join their team. You will be required to: . Work collaboratively with the Workforce planning team to understand and develop...
-
Workforce Planning Technology Analyst
2 weeks ago
Birmingham, United Kingdom Experis Full timeJob Title: Workforce Planning Technology Analyst Want to apply Read all the information about this position below, then hit the apply button. Duration: 3-6 months Location: Birmingham preferably but open to other locations around the UK My client is looking for a Workforce Planning Technology Analyst to join their team. You will be required to: *...
-
Workforce Planning Technology Analyst
2 weeks ago
Birmingham, United Kingdom Experis Full timeJob Title: Workforce Planning Technology AnalystWant to apply Read all the information about this position below, then hit the apply button. Duration: 3-6 months Location: Birmingham preferably but open to other locations around the UKMy client is looking for a Workforce Planning Technology Analyst to join their team. You will be required to: * Work...
-
UAT Test Analyst
1 week ago
Birmingham, United Kingdom SF Technology Solutions Full timeTest Analyst with strong UAT, non-functional (automation) testing experience is sought by a well-known not for profit organisation based near Birmingham. This Test Analyst will be joining a highly skilled team that embodies an autonomous knowledge share driven culture allowing this individual the chance to work on greenfield projects using the latest...
-
UAT Test Analyst
2 weeks ago
Birmingham, United Kingdom SF Technology Solutions Full timeJob Description Test Analyst with strong UAT, non-functional (automation) testing experience is sought by a well-known not for profit organisation based near Birmingham. This Test Analyst will be joining a highly skilled team that embodies an autonomous knowledge share driven culture allowing this individual the chance to work on greenfield projects using...
-
Workforce Planning Technology Analyst
5 days ago
Birmingham, United Kingdom Experis Full timeJob Title: Workforce Planning Technology Analyst Duration: 3-6 months Location: Birmingham preferably but open to other locations around the UK My client is looking for a Workforce Planning Technology Analyst to join their team. You will be required to: Work collaboratively with the Workforce planning team to understand and develop the WFP policy, process...
-
Workforce Planning Technology Analyst
3 weeks ago
Birmingham, United Kingdom Experis Full timeJob Title: Workforce Planning Technology Analyst Duration: 3-6 months Location: Birmingham preferably but open to other locations around the UK My client is looking for a Workforce Planning Technology Analyst to join their team. You will be required to: Work collaboratively with the Workforce planning team to understand and develop the WFP policy, process...
-
Operational Finance Analyst
15 hours ago
Birmingham, United Kingdom Metro Full timePowered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.At Metro, its our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart. We are proud to say we...