Meet and Greet Representative

2 months ago


Victoria, United Kingdom Golden Tours Limited Full time

**Please note that you will be required to provide your right to work at the interview stage. This includes a valid passport, and a share code (if applicable).**

This role involves providing a warm welcome to our customers and ensuring a flawless experience at every point. This is a fantastic opportunity to engage, build rapport and use your amazing personality to create a memorable and individual experience for our customers.
- Meet and Greet customers at Victoria station.
- Engaging with customers to pick up on revenue-generating opportunities.
- Consistently mindful of the operational target of On-Time Performance, we want our buses to always leave on time.
- Vigilant to ensure security standards are never compromised and remain alert throughout the check-in process.
- Preparing Packages for customers
- Liaise with reps working from departure location for any last-minute bookings, issues or clients travelling on the later departure.
- Prepare a detailed report on operations throughout the date.

Hours of Work

Your working hours and shift pattern would vary between 7am - 11:30pm, or 7am-22:00pm on days where there is an earlier finish.

Applicant’s Criteria
- Excellent communications and customer service skills
- Great personal presentation
- Self-motivated with a strong work ethic
- Excellent people skills and a sound team player
- The ability to work under pressure
- Flexible
- Attention to detail
- Previous experience in a similar role would be advantageous
- European Languages are an asset for this role but not essential

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: £12.00 per hour

Schedule:

- Weekend availability

Ability to commute/relocate:

- Victoria: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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