Junior Customer Support Advisor
6 months ago
**Job title: Junior Customer Support Advisor**
Roles and responsibilities include:
- Handling customer queries and complaints.
- Arranging bookings at our service centres
- Liaising with various departments across the business
- Acting as first point of contact for all post sale queries
- Previous Customer Service experience
- Excellent Verbal and Written Communication skills
- Exceptional Telephone Manner
- Organised and Punctual
- Strong computer skills
- Ability to solve problems
- Previous experience in the Motor trade
- Mechanical knowledge
Working Hours
- Mon-Fri 8am-5.30pm
- 1 in 2 Saturdays 8:30am-12:45pm
**Job Types**: Full-time, Permanent
**Salary**: £10.42 per hour
Expected hours: 44.5 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
Ability to commute/relocate:
- Gillingham: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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