Junior Customer Support Advisor

6 months ago


Gillingham, United Kingdom Big Motoring World Full time

**Job title: Junior Customer Support Advisor**

Roles and responsibilities include:

- Handling customer queries and complaints.
- Arranging bookings at our service centres
- Liaising with various departments across the business
- Acting as first point of contact for all post sale queries
- Previous Customer Service experience
- Excellent Verbal and Written Communication skills
- Exceptional Telephone Manner
- Organised and Punctual
- Strong computer skills
- Ability to solve problems
- Previous experience in the Motor trade
- Mechanical knowledge

Working Hours
- Mon-Fri 8am-5.30pm
- 1 in 2 Saturdays 8:30am-12:45pm

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

Expected hours: 44.5 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Ability to commute/relocate:

- Gillingham: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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