Toyota Customer Service Advisor

5 months ago


Gillingham, United Kingdom Group 1 Automotive Full time

**Service Advisor**

**Overview**

Our Toyota Medway Retail Centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you’re as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey.
As a Service Advisor at Group 1 Automotive you will be welcomed into a friendly team and have the opportunity to work with an exciting brand and enrolled on our aftersales academy.

**What you will be doing?**
Meeting and greeting customers in a friendly and courteous manner throughout the day.
Booking vehicles into the technical workshop.
Liaising with the technical workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready at the promised time.
Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
Adopting a sales approach regarding upsell.
Maintaining good housekeeping standards and orderly administration of your work.

**What we are looking for?**
If you think you’ve got what it takes and meet the criteria below, then please apply
Full UK Driving Licence
Motor Industry experience is preferable
Happy to work independently and as part of a team
Ability to work to timescales effectively, with a keen eye for detail

**Why work for Group 1 Automotive?**
There are many great reasons to join the Group 1 Automotive team, including the following industry-leading benefits package:
Competitive salary with uncapped earnings potential up to £35,000 OTE
Enrolled on our aftersales academy
Accelerated training pathways and manufacturer training
State of the art facilities with modern automotive technology
Part time and term time flexible working available
Family friendly benefits such as enhanced Paternity & Maternity leave
Long Service holiday rewards that increase with your length of service
Paid day off for your birthday
Plus, much more

**Our Values**
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we do.

**Respect - Integrity - Transparency - Teamwork - Professionalism**

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

**Who we are?**
Group 1 Automotive is part of a well-established and growing within the UK, with a wide representation of brands across America too. We primarily operate in the East and South East of England, representing brands across a range of dealerships and employing over 3,000 colleagues that are dedicated to providing exceptional customer service.
We recognise that a successful business is built around the quality and contentment of its people. As such, we are committed to providing fantastic career opportunities, state of the art resources, comprehensive training, competitive earnings packages and a wide variety of benefits and provisions to ensure our teams receive the utmost support, both professionally and personally.
Summary


  • Parts Advisor

    4 months ago


    Gillingham, United Kingdom Group 1 Automotive UK Full time

    **Group 1**_ _**Automotive** Parts Advisor Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Toyota Dealership in Gillingham is looking to recruit a new Parts Advisor About the position A...


  • Gillingham, Kent, United Kingdom ABL 1Touch Full time

    About ABL 1TouchABL 1Touch is a dynamic organization that values its employees and provides opportunities for professional growth. We are a leader in the field of vehicle repair, working in partnership with insurance companies to deliver high-quality services.Job SummaryWe are seeking a highly motivated and customer-focused Claims and Customer Service...


  • Gillingham, United Kingdom Jewson Full time

    Are you based in the **Gillingham **area? Do you have a passion for working with people? **Jewson, **a leading building materials distributor in Northern Europe, is on the hunt for a **Customer Service Advisor** who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career...

  • Sales Controller

    5 months ago


    Gillingham, United Kingdom Group 1 Automotive Full time

    **Sales Controller** **Overview** Our Toyota Medway Retail Centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you’re as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey. As a Sales...

  • Customer Advisor

    5 months ago


    Gillingham, United Kingdom Pavers Full time

    **Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...

  • Customer Advisor

    5 months ago


    Gillingham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 23.75 hours per week** **3-6 Month Fixed Term Contract** **Shifts available Monday - Sunday, 6.00am - 11.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Gillingham** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...


  • Gillingham, Kent, United Kingdom Jago Consultants Full time

    Service Advisor Job DescriptionWe are seeking a skilled Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide professional advice to customers on service and repair work required for their vehiclesAdvise on...


  • Gillingham, Kent, United Kingdom Jago Consultants Full time

    Service Advisor Job DescriptionWe are seeking a skilled Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide professional advice to customers on service and repair work required for their vehiclesAdvise on...

  • Customer Advisor

    5 months ago


    Gillingham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 18.75 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 11.00pm** **UK Notional hourly rate £12.21 per hour (Inclusive of an £xx per hour, store specific location allowance)** **B&Q *Gillingham** We believe anyone can improve their home to make life better....

  • Service Advisor

    4 months ago


    Gillingham, United Kingdom Command Recruitment Full time

    **Service Reservations Advisor - £30,000 (Training on offer)** We are looking for a warm, caring person to start the customer's journey with ease and generate a memorable experience, leaving a customer 100% satisfied. Good progression prospects at this Main Dealership that can offer world-class training. Maybe you are a current Service Advisor who is...

  • Service Advisor

    4 months ago


    Gillingham, United Kingdom Marshall Motor Group Full time

    **Customer Service Advisor** **Location**: Peugeot Medway **Hours**: 47.5 hours per week, including Saturday mornings on a rota basis **Salary**: Basic plus OTE up to £36,000 (site dependent) **Benefits**: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as...


  • Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Gillingham, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Gillingham, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Gillingham, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Trainee Service Advisor Required** - Main Car Dealership - Based in Gilingham, Kent - Circa £24,000-26,000 Basic Salary + Bonus - Hours: Monday to Friday 8am - 5.30pm - No Weekend Working! Our client a Volume Main Dealer based in the Gillingham area, are looking for a Trainee Service Advisor to join their busy department! As a Trainee Service Advisor...

  • Senior Service Advisor

    4 months ago


    Gillingham, United Kingdom Command Recruitment Full time

    **Senior Service Advisor - C£35,000 +** We are looking for a warm, caring person to start the customer's journey with ease and generate a memorable experience, leaving a customer 100% satisfied. Good progression prospects at this Main Dealership that can offer world-class training. Maybe you are a current Service Advisor who is seeking the next step up?...

  • Customer Advisor

    5 months ago


    Gillingham, United Kingdom B&Q Full time

    **About the role** **Full time or Part time - 20-39 hours per week** **3-9 Month fixed term contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home...

  • Customer Advisor

    5 months ago


    Gillingham, United Kingdom B&Q Full time

    **About the role** **Part time - 14 hours** **3 **Month fixed term contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as...

  • Customer Advisor

    5 months ago


    Gillingham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 25 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 9**.00pm - 05.00am** **UK Notional hourly rate £11.31 per hour** **B&Q Gillingham** - **Rising to £12.21 from April 1st** We believe anyone can improve their home to make life better. Every day, we give our...


  • Gillingham, United Kingdom Marshall Motor Holdings Full time

    We are currently recruiting for an Apprentice Service Advisor to join our Peugeot dealership in Medway. As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for...


  • Gillingham, Kent, United Kingdom Mercury Hampton Full time

    Customer Service AdvisorWe are seeking a highly skilled and customer-focused individual to join our dynamic team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional support to customers across various channels, including phone, email, and live chat.Key Responsibilities:Provide outstanding support to...