Lettings Administrator

3 weeks ago


Waltham Abbey, United Kingdom Kings Group Full time

We are seeking either a full time or part time lettings administrator, if part time to work reduced hours but daily. We take pride in delivering a high standard of service, and individuals will be intelligent communicators, capable of building relationships with fellow staff, Landlords, Tenants and Contractors alike and delivering high customer service.

The role requires a minimum of 1-year of agency experience and will suit an experienced Lettings administrator looking to join a friendly team.
- great organisational skills
- Good common sense and problem solving skills
- A positive attitude
- Excellent communication skills at all levels
- A passion for delivering great customer service

The Role
- Handle lettings enquiries when needed, and complete the referencing process.
- Ensure the information provided by the Lettings Negotiator is entered accurately on the management system.
- Provide exceptional service to all potential residents, including providing informed and accurate advice in order to ensure that resident retention rates remain high.
- Assist with drafting AST’s and tenancy documents.
- Prepare handover packs & tenants guides.
- Assist with taking and processing referencing fees, deposits and first term rental payment.
- Assisting the property manager 2 days week with repair issues

Salary commensurate with experience. 1 Saturday in 4 with day off in lieu
- **This is a general summary of your job description.**_
- **We reserve the right to amend or add to a job description in order to accommodate the needs of the business**_

**Salary**: £21,000.00-£23,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Waltham Abbey: reliably commute or plan to relocate before starting work (required)

**Experience**:

- lettings administration: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person



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