![M&S](https://media.trabajo.org/img/noimg.jpg)
Customer Assistant
3 months ago
**Key Accountabilities**
Purpose
To deliver a great shopping experience for our customers, putting customers before task every time. Champion new ways of working within stores through an open mindset and positive attitude. Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well. Be the voice of our customer to help us continually improve
Working Pattern:
Sun, Wed, Thu and Sat: 04.00-08.00
Proposed Induction Dates: Sun 24/09 and Mon 25/09 at Argyle Street
**Key Capabilities**
**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
**Key Capabilities**
- Understands how M&S operates, its strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG
-
Customer Assistant
2 months ago
Ayr, South Ayrshire, United Kingdom Marks and Spencer Full timeSummaryCustomer Assistant - Store Operations - AyrStart Date: 07/07/24End Date: 28/09/24Working PatternFRIDAY 04:00 -10:30SATURDAY 04:00 -10:30SUNDAY 06:00 -12:30Please Note: If your application is successful, you will be required to attend a mandatory induction of 2 consecutive days at an Induction Hub store. This Induction Hub store may differ from your...
-
Customer Assistant
3 months ago
Ayr, United Kingdom M&S Full time**Summary** Cafe Customer Assistant Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly...
-
Customer Service Assistant
3 months ago
Ayr, United Kingdom The Range Full timeBe part of the festive magic at The Range this season. We are currently recruiting part time Customer Service Assistants to help us at our busiest time of year. In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience. **What we are looking for?** To be successful in this role...
-
Customer Assistant
3 months ago
Ayr, United Kingdom Marks & Spencer Full time**Customer Assistant - Foods - 21 Hours -Temporary** **Contract Start/End Date**: 23/04/23 - 26/08/23 **Working Pattern**: **Week 1**: **Sun**:07.30 - 13.30 **Mon**:12.00 - 17.00 **Thu**:13.00 - 19.00 **Fri**:13.00 - 18.00 **Week 2**: **Mon**:12.00 - 17.00 **Tue**:12.00 - 18.00 **Fri**:16.30 - 21.30 **Sat**:14.30 - 20.30 **Purpose** - To deliver a great...
-
Customer Assistant
2 months ago
Ayr, United Kingdom Marks & Spencer Full time**Customer Assistant - Foods - 20 Hours - Temporary** **Contract Start/End Date**:16/07/23 - 30/09/23 **Working Pattern**: **Sun**: 15.30 - 19.30 **Mon, Tue, Fri and Sat**: 17.30 - 21.30 **Proposed Induction Dates**: Sunday 16th July and Monday 17th July at Argyle Street **Purpose** - To deliver a great shopping experience for their customers, putting...
-
Customer Assistant
2 months ago
Ayr, United Kingdom Marks & Spencer Full time**Customer Assistant - Store Operations - 27 Hours - Temporary** **Contract Start/End Date**: 13/08/23 - 09/09/23 **Working Pattern**: **Week 1**: **Mon, Tue, Wed and Sat**: 01.45 - 09.00 **Week 2**: **Sun**: 04.45 - 12.00 **Mon, Tue and Fri**: 01.45 - 09.00 **Store Operations**: You will be working primarily backstage within the store, moving, sorting...
-
Customer Service Assistant
2 months ago
Ayr, United Kingdom CJ Lang & Son Limited Full time**Customer Service Assistants - 15 hrs** SPAR Whitletts **About us** At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner...
-
Customer Service Assistant
3 months ago
Ayr, United Kingdom CJ Lang & Son Limited Full time**Customer Service Assistants - 12 hrs** SPAR Hillfoot Road **About** us** At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s...
-
Customer Service Assistant
2 months ago
Ayr, United Kingdom CJ Lang & Son Limited Full time**Customer Service Assistants - 7 hrs** SPAR Kincaidston **About** us** At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s...
-
Customer Service Assistant
2 months ago
Ayr, United Kingdom CJ Lang & Son Limited Full time**Customer Service Assistant - 16hrs** SPAR Boswell Park, Ayr **About us** At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s...
-
Customer Service Assistant- Ayr
2 months ago
Ayr, United Kingdom CJ Lang & Son Limited Full time**Customer Service Assistant** **Sundays 15.00 to 22.00** About us At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to...
-
Customer Assistant
3 months ago
Ayr, United Kingdom M&S Full time**Summary** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. Contract Dates: 23/06/24-07/09/24 Work Pattern: Sun:...
-
Customer Assistant
3 months ago
Ayr, United Kingdom M&S Full time**Summary** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. Contract Dates: 30/06/24-28/09/24 Work Pattern: Week...
-
Customer Assistant
3 months ago
Ayr, United Kingdom M&S Full time**Summary** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. Contract Dates: 30/06/24-28/09/24 Work Pattern: Week...
-
Customer Assistant
2 months ago
Ayr, United Kingdom M&S Full time**Summary** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. Contract Dates: 30/06/24-03/08/24 Work Pattern: Week...
-
Customer Assistant
2 months ago
Ayr, United Kingdom M&S Full time**Summary** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. Contract Dates: 02/06/24-24/08/24 Work Pattern: Week...
-
Customer Assistant
2 months ago
Ayr, United Kingdom M&S Full time**Summary** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. Contract Dates: 02/06/24-24/08/24 Work Pattern: Vacancy...
-
Customer Service Assistant/supervisor
3 months ago
Ayr, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Customer Service Assistant/Supervisor - Ayr** **Hours per week: 20 hours per week** **Hourly rate: £10.50 - £12.50 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evenings and overnight shifts.** **If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour...
-
Customer Service Assistant/supervisor
2 months ago
Ayr, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Customer Service Assistant/Supervisor, Ayr** **Hours per week: 20 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Must be fully flexible Monday to Sunday to work a range of day, afternoon, evening, overnight and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an...
-
Customer Service Assistant
3 months ago
Ayr, United Kingdom CJ Lang & Son Limited Full time**Customer Service Assistant - Late Shift** flexible hours and shifts available **About us** At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything...