Seasonal Customer Service Assistant

7 months ago


Ayr, United Kingdom Inspired Gaming Group Full time

Seasonal Customer Service Assistant at Craig Tara.

As a Seasonal Customer Service Assistant you will be outgoing, friendly, approachable, confident, have a passion for customer engagement and service.
You will help to ensure every customer who comes through our venues leaves happy, providing help and advice whenever you can.
Reliability and punctuality are essential, and you will need to be flexible to changing shift patterns.

Various shifts available Monday to Sunday - 8am to 12am.

Overview of the Customer Service Assistant Role.
You will be working as part of a team in a fast paced, fun environment that is open 7 days a week.
You will ensure our guests are having an enjoyable time whilst making certain the machines are operational, clean and correctly merchandised.
Listening to customer issues and resolving problems for them in a polite, helpful and efficient manner.
To ensure the arcade is clean, attractive and well merchandised.
To ensure the arcade is a safe and welcoming place for holiday makers of all ages.
Basic maintenance of the Arcade machines.
Assisting in the prize shop by exchanging tickets for prizes.
Passing on and reporting any relevant information to supervisors and managers

**Benefits**:
**Salary**: £10.42 per hour (Rising to £11.44 from the 1st of April.)
Flexible working full-time and part-time positions available (depending on the site)
Overtime in busy periods
Recommend a Friend Scheme - Put forward a friend to work for us to earn a bonus (Subject to T&C’s)
Uniform provided
Use of park facilities and discounts (depending on the site)
We are an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

**Type**: Temporary/Seasonal



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