Hotel Night Reception Supervisor

2 weeks ago


London, United Kingdom The Cumberland Full time

**Hotel Night Reception Supervisor**:

- Permanent
- 39 hours per weekThe Cumberland draws inspiration from the capital’s love of contemporary music, with a harmonious fusion of comfort and service.

In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London.

You’ll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze.

With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers.

Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town

**The Role**:
Working with a team of Receptionists, you will mainly work on the Reception desk providing a warm welcome and great service to our guests from the moment they arrive to the moment they leave. Previous experience with Opera is an advantage as you will of course be helping our guests with Check-in and Check-Out, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience. You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm in busy times. Sharing knowledge will be important to you - and you will enjoy coaching your team members and being part of a team that loves what they do.

**What we look for**:

- Previous experience in a customer facing role
- Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
- Comfortable in a front line role facing the public
- Empathetic and able to build relationships
- An open personality who is relaxed and natural in their interactions
- Accurate with good attention to detail
- Demonstrable desire to pursue a hospitality career
- Able to work effectively as part of a team
- Previous experience in a fast paced service environment

**What's in it for you?**:

- Great development opportunities
- Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
- Interest free season ticket loans (conditions apply)
- Access to a 24/7 Employee Assistance Program
- Pension and Healthcare Schemes
- Generous recommend a friend scheme
- Apprenticeship (from Level 2 to Level 5)
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
- Great Recognition program
- ...and many more

Advert Reference: 3556205



  • London, United Kingdom Garden Court Hotel Full time

    **Who are we?** **Garden Court and Caring Hotel **offers stylish, family-run accommodation, a **short walk **from **Bayswater and Queensway Underground Station, and also Paddington Railway Station**. **What are we looking for?** We currently have an exciting opportunity to join the team as a Hotel / Reception Supervisor The role of Receptionist requires...


  • London, United Kingdom Reception Full time

    **_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Hotel Night Manager

    5 days ago


    London, United Kingdom President Hotel Full time €34,320

    OPERATIONAL Manage and take full responsibility for the hotel in the overnight hours Overall responsibility for the emergency procedures during the nightshift, including, but not limited to the safe evacuation in cases of emergency Overall responsibility for quality of service and delivery for all services and facilities within Front of House Operations,...

  • Hotel Night Manager

    5 days ago


    London, United Kingdom President Hotel Full time €34,320

    Manage and take full responsibility for the hotel in the overnight hours Overall responsibility for the emergency procedures during the nightshift, including, but not limited to the safe evacuation in cases of emergency Overall responsibility for quality of service and delivery for all services and facilities within Front of House Operations, which will...


  • London, United Kingdom Queens Hotel Ltd Full time

    Queens Hotel are currently looking for receptionists for night shifts (some days included) to join the friendly and welcoming team. The Queens hotel is a privately owned hotel which is situated minutes walk away from the Finsbury Park Station (Piccadilly and Victorian Line). You will be required to work in the Hotel's bright, clean and modern reception area...


  • London, United Kingdom Queens Hotel Ltd Full time

    Queens Hotel are currently looking for receptionists for night shifts (some days included) to join the friendly and welcoming team. The Queens hotel is a privately owned hotel which is situated minutes walk away from the Finsbury Park Station (Piccadilly and Victorian Line). You will be required to work in the Hotel's bright, clean and modern reception area...

  • Reception Supervisor

    1 month ago


    London, United Kingdom YOTEL London City Full time

    We are looking for **Reception Shift Leader/Supervisor** to join our team at **YOTEL London City.** What makes us unique is that our Front Office (or as we like to call it Mission Control) is not the same as a traditional hotel - our guests are in control of how they wish to interact with us! Using check-in kiosks instead of the traditional Reception desk,...

  • Reception Supervisor

    4 weeks ago


    London, United Kingdom YOTEL London City Full time

    We are looking for **Reception Shift Leader/Supervisor** to join our team at **YOTEL London City.** What makes us unique is that our Front Office (or as we like to call it Mission Control) is not the same as a traditional hotel - our guests are in control of how they wish to interact with us! Using check-in kiosks instead of the traditional Reception desk,...


  • London, United Kingdom The Westbridge Hotel Full time

    An amazing opportunity to join Front Office team at The Westbridge Hotel as we are now hiring for a full-time night receptionist. You will be the first point of contact for our guests and visitors, delivering outstanding service and maintaining our hotel's excellent reputation. Previous use of Opera PMS is beneficial. Hours: 40 hrs/week including...


  • London, United Kingdom Accor Full time

    Company Description Novotel London West Hotel is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of...


  • London, United Kingdom NOVOTEL Full time

    Job DescriptionAs our next Reception Supervisor, you…Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives.Assist in effectively running the front office operations with a hands-on approach.Help guests and create positive experiences.Are confident in all aspects of guest...


  • London, United Kingdom Clermont Hotel Group Full time

    The Cumberland draws inspiration from the capital’s love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London. You’ll be close to famous shopping districts, museums and historic...


  • London, United Kingdom Clermont Hotel Group Full time

    The Cumberland draws inspiration from the capital’s love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London. You’ll be close to famous shopping districts, museums and historic...


  • London, United Kingdom Marriott International Full time

    The London EDITION is looking for its next Reception Supervisor! Would you like a job that gives you… £500 joining bonus Late night/early morning taxi contribution up to £20 Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000! £5 breakfast when staying in most of our European hotels Discounted food & drink in all our...


  • London, United Kingdom Church Street Hotel Full time

    Hotel Night Receptionist Top Ten Budget Boutique Hotels-The Guardian, Top 50 Best British Hotels - The Independent Top Ten Best Budget Hotels -The Telegraph Church Street Hotel and Peckham Rooms Hotel are independent boutique hotels in vibrant Camberwell and Peckham. With Latin sensuality and a lick of and Africa cool we represent the diversity and...


  • London, United Kingdom Reception Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **Salary package: From £28,000 up £29,500...


  • London, United Kingdom Holiday Inn London Regents Park Full time

    Are you a real people person? A people developer and have a real passion for hospitality and providing excellent customer service. This could be the ideal career opportunity for you. We are looking for a proven Reception Supervisor to join our hotel. You will need to possess exceptional communication skills as well as be responsible for greeting our guests...


  • London, United Kingdom The Chelsea Harbour Hotel Full time

    The Chelsea Harbour Hotel is seeking a **Night Receptionist** who will be responsible for ensuring that all activities and tasks of the reception desk are completed at night according to hotel standards. As Night Receptionist your key **responsibilities** include: - To ensure that all guests receive warm and courteous service upon check-in and check-out. -...

  • Reception Supervisor

    2 weeks ago


    London, United Kingdom YOTELPAD London Stratford Mission Control Full time

    **NEW OPENING: YOTELPAD London Stratford - opening Q2 2024** We are on the search for a passionate, dynamic and charismatic individual to join us at YOTELPAD London Stratford as **Reception Shift Leader / Supervisor.** This is a fantastic opportunity for someone looking for a new challenge in a hands-on role. You’ll also need to live and breathe our...


  • London, United Kingdom Hotel Indigo - Reception Full time

    An exceptional opportunity has arisen for a passionate Night Guest Service Agent to be part of the Front Office Team at a Criterion Hospitality property located in Piccadilly Circus. We are a passionate and creative company looking to bring innovation into to our real-estate, hotels, and other parts of our business. If your next role involves drive and...