Current jobs related to Hotel Night Manager - London - President Hotel
-
Hotel Manager
1 week ago
London, United Kingdom Wonderful Night Sleep Hotel Full time €32,000 - €40,000Company: Wonderful Night Sleep Hotel Position: Hotel Manager Location: ON-SITE, London, Canary Wharf Salary: £32K - £40K (Depending on work experience) Employment Type: Full-Time, Monday to Friday/Flexible (with potential weekend work as needed) Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming boutique...
-
Hotel Manager
1 week ago
London, United Kingdom Wonderful Night Sleep Hotel Full time €32,000 - €40,000Company: Wonderful Night Sleep Hotel Position: Hotel Manager Location: ON-SITE, London, Canary Wharf Salary: £32K - £40K (Depending on work experience) Employment Type: Full-Time, Monday to Friday/Flexible (with potential weekend work as needed) Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming boutique...
-
Hotel Manager
1 week ago
London, United Kingdom Wonderful Night Sleep Hotel Full timeCompany: Wonderful Night Sleep HotelPosition: Hotel ManagerLocation: ON-SITE, London, Canary WharfSalary: £32K - £40K (Depending on work experience)Employment Type: Full-Time, Monday to Friday/Flexible (with potential weekend work as needed)Read the overview of this opportunity to understand what skills, including and relevant soft skills and software...
-
Hotel Manager
4 days ago
london, United Kingdom Wonderful Night Sleep Hotel Full timeCompany: Wonderful Night Sleep Hotel Position: Hotel Manager Location: ON-SITE, London, Canary Wharf Salary: £32K - £40K (Depending on work experience) Employment Type: Full-Time, Monday to Friday/Flexible (with potential weekend work as needed) Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming boutique...
-
Hotel Manager
3 days ago
london, United Kingdom Wonderful Night Sleep Hotel Full timeJob DescriptionCompany: Wonderful Night Sleep HotelPosition: Hotel ManagerLocation: ON-SITE, London, Canary WharfSalary: £32K - £40K (Depending on work experience)Employment Type: Full-Time, Monday to Friday/Flexible (with potential weekend work as needed)Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming...
-
Hotel Manager
1 week ago
London, United Kingdom Wonderful Night Sleep Hotel Full timeCompany: Wonderful Night Sleep HotelPosition: Hotel ManagerLocation: ON-SITE, London, Canary WharfSalary: £32K - £40K (Depending on work experience)Employment Type: Full-Time, Monday to Friday/Flexible (with potential weekend work as needed)Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming boutique hotels: one...
-
Hotel Manager
1 week ago
Greater London, United Kingdom Wonderful Night Sleep Hotel Full timeCompany: Wonderful Night Sleep HotelPosition: Hotel ManagerLocation: ON-SITE, London, Canary WharfSalary: £32K - £40K (Depending on work experience)Employment Type: Full-Time, Monday to Friday/Flexible (with potential weekend work as needed)Read the overview of this opportunity to understand what skills, including and relevant soft skills and software...
-
Hotel Manager
1 week ago
Greater London, United Kingdom Wonderful Night Sleep Hotel Full timeCompany: Wonderful Night Sleep HotelPosition: Hotel ManagerLocation: ON-SITE, London, Canary WharfSalary: £32K - £40K (Depending on work experience)Employment Type: Full-Time, Monday to Friday/Flexible (with potential weekend work as needed)Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming boutique hotels: one...
-
Hotel Manager
1 week ago
London, UK, UK, United Kingdom Wonderful Night Sleep Hotel Full timeCompany: Wonderful Night Sleep HotelPosition: Hotel ManagerLocation: ON-SITE, London, Canary WharfSalary: £32K - £40K (Depending on work experience)Employment Type: Full-Time, Monday to Friday/Flexible (with potential weekend work as needed)Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming boutique hotels: one...
-
Hotel Manager
1 week ago
Greater London, United Kingdom Wonderful Night Sleep Hotel Full timeCompany: Wonderful Night Sleep HotelPosition: Hotel ManagerLocation: ON-SITE, London, Canary WharfSalary: £32K - £40K (Depending on work experience)Employment Type: Full-Time, Monday to Friday/Flexible (with potential weekend work as needed)Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming boutique hotels: one...
-
Hotel Manager
1 week ago
Greater London, United Kingdom Wonderful Night Sleep Hotel Full timeCompany: Wonderful Night Sleep Hotel Position: Hotel Manager Location: ON-SITE, London, Canary Wharf Salary: £32K - £40K (Depending on work experience) Employment Type: Full-Time, Monday to Friday/Flexible (with potential weekend work as needed) Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming boutique...
-
Hotel Manager
1 week ago
Greater London, United Kingdom Wonderful Night Sleep Hotel Full timeCompany: Wonderful Night Sleep HotelPosition: Hotel ManagerLocation: ON-SITE, London, Canary WharfSalary: £32K - £40K (Depending on work experience)Employment Type: Full-Time, Monday to Friday/Flexible (with potential weekend work as needed)Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming boutique hotels: one...
-
Manager, Hotel Performance Support
1 week ago
London, United Kingdom Wonderful Night Sleep Hotel Full time €32,000 - €40,000Wonderful Night Sleep Hotel Position: Hotel Manager Salary: £32K - £40K (Depending on work experience) Employment Type: Full-Time, Monday to Friday/Flexible (with potential weekend work as needed) Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming boutique hotels: one nestled in the vibrant coastal town of...
-
Manager, Hotel Performance Support
1 week ago
London, United Kingdom Wonderful Night Sleep Hotel Full time €32,000 - €40,000Wonderful Night Sleep Hotel Position: Hotel Manager Salary: £32K - £40K (Depending on work experience) Employment Type: Full-Time, Monday to Friday/Flexible (with potential weekend work as needed) Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming boutique hotels: one nestled in the vibrant coastal town of...
-
Hotel Operations Manager
1 week ago
London, Greater London, United Kingdom Wonderful Night Sleep Hotel Full time £32,000 - £40,000Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming boutique hotels in the UK. Our mission is to deliver exceptional experiences to our guests while maintaining the highest standards of service and operational excellence. We are seeking an experienced and motivated Hotel Manager to oversee the operations of both our...
-
Hotel Operations Manager
1 week ago
London, Greater London, United Kingdom Wonderful Night Sleep Hotel Full time £32,000 - £40,000Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming boutique hotels in the UK. Our mission is to deliver exceptional experiences to our guests while maintaining the highest standards of service and operational excellence. We are seeking an experienced and motivated Hotel Manager to oversee the operations of both our...
-
Hotel Operations Manager
6 days ago
London, Greater London, United Kingdom Wonderful Night Sleep Hotel Full time £32,000 - £40,000Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming boutique hotels in Southend-on-Sea and Canary Wharf, London. Our mission is to deliver exceptional experiences to our guests while maintaining the highest standards of service and operational excellence. We are seeking an experienced and motivated Hotel Manager...
-
Hotel Operations Manager
6 days ago
London, Greater London, United Kingdom Wonderful Night Sleep Hotel Full time £32,000 - £40,000Wonderful Night Sleep Hotel is a dynamic and growing hospitality group, operating two charming boutique hotels in Southend-on-Sea and Canary Wharf, London. Our mission is to deliver exceptional experiences to our guests while maintaining the highest standards of service and operational excellence. We are seeking an experienced and motivated Hotel Manager...
-
Hotel Operations Manager
6 days ago
London, Greater London, United Kingdom Wonderful Night Sleep Hotel Full time{"Job Title": "Hotel Operations Manager", "Job Overview": "We are seeking an experienced and motivated Hotel Manager to oversee the operations of both our Southend-on-Sea and Canary Wharf properties. This is a unique opportunity for a versatile hospitality professional to manage and elevate two distinct hotel environments, ensuring each property operates...
-
Hotel Operations Manager
6 days ago
London, Greater London, United Kingdom Wonderful Night Sleep Hotel Full time{"Job Title": "Hotel Operations Manager", "Job Overview": "We are seeking an experienced and motivated Hotel Manager to oversee the operations of both our Southend-on-Sea and Canary Wharf properties. This is a unique opportunity for a versatile hospitality professional to manage and elevate two distinct hotel environments, ensuring each property operates...
Hotel Night Manager
4 months ago
Manage and take full responsibility for the hotel in the overnight hours
Overall responsibility for the emergency procedures during the nightshift, including, but not limited to the safe evacuation in cases of emergency
Overall responsibility for quality of service and delivery for all services and facilities within Front of House Operations, which will include Reception and Concierge at during the nightshift
Provide and maintain high quality standards of guest care & service by Night team
Ensure all guests are welcomed to the hotel in a hospitable, friendly and professional manner
Oversee and direct all hotel operations during the night shift to ensure guest satisfaction and safety
Inform Night team of nightly activities, group and VIP arrivals as well as special requests and repeat guests
Ensure Night team undertake check-in procedures for all guests and address any special requests accordingly
Oversee provision of housekeeping items such as mini-beds, cots, towels, shampoo, blankets, towels, and bedding to guest rooms when Housekeeper is off duty
Ensure Night team attend to guests needs and requests in a timely and professional manner, pro-actively providing guests with information, advice and support as and when required
Lead on the decision making process on guest relocation for nights when overcapacity, execute accordingly and ensure a smooth relocation process
Maximize room occupancy and sales revenues through up-selling techniques that promote the hotel services and facilities
Ensure Night teams keep yards and forecourts clear of traffic obstructions.
Liaise with and provide support to other Heads of Night Porters and their teams to coordinate and cover Night services in all hotels
Formal and informal liaison with Departmental Management, Supervisors and Staff Members on operational matters, ensuring Supervisors retain full accountability for addressing areas of improvement in Front of House Operations
Support Departmental Management, Supervisors and Staff Members to collectively ensure achievement of Key Performance Indicators (KPI) and targets in all areas
Conduct regular team meetings with Supervisors and Staff Members to discuss agreed areas of operational focus including security, service quality, KPIs, targets, guest feedback and manage matters arising from meetings, including action plans
Liaise with HODs for all Central Service departments including Purchasing, Accounts, Meetings & Events Management, and Human Resources, regarding specific areas of service, quality standards, and service provision as appropriate and necessary
Conduct scheduled as well as ad hoc audits across Front of House Operations to measure compliance with KPIs, targets and quality standards, including service readiness, staff appearance, hospitality culture and guest experience; Develop, in partnership with your HOD, Supervisors and Staff Members service improvement and action plans arising from audits and/or observations
Coordinate service between departments for smooth and efficient operations
Establish guest satisfaction data and develop, with your HOD, Supervisors and Staff Members, appropriate improvement plans to address any shortfalls in service quality and/or delivery standards
Prepare and submit regular and ad hoc reports to your HOD, including achievement of KPIs, H&S compliance and any other relevant metrics
SECURITY, FIRE, HEALTH & SAFETY
To serve food and liquor to company standards and be aware of Licensing Laws and Basic Food Hygiene.
Oversee liaison with the external services (e.g. Police, Fire Brigade, Ambulance) when called to the hotel
Liaise with Night team to ensure in the event of a Security, Fire, Health or Safety issue, the issue is swiftly, competently and professionally managed to a conclusion
Ensure all Security, Fire, Health and Safety issues and incidences are coordinate, managed and concluded with the least amount of disruption and disturbance to the hotel operations as is practicable and possible
Oversee critical or special situations arising in the hotel, e.g. guest ill health, liaising with emergency services when they are in attendance
Lead on management of incidents, accidents and other situations that require attention making competent decisions to resolve or address
Investigate noise or disruption with unruly guests or other individuals within the hotel environment.
Instigate fire checks with floor patrols of the building
Undertake checks and audits through Night team to keep the buildings secure with floor checks, locking gates and access points
Lead on removal of undesirables from all areas within the hotel environment in conjunction with external services where necessary
LEADERSHIP & MANAGEMENT
Support and partner with Departmental Management and Supervisors on all staff matters, including recruitment, retention, employee relations, training & development, career development, and reward & recognition.
Ensure full compliance across all departments with Company policy and procedures
Provide feedback to all staff at hotel to recognize, incentivize and reward high performance
Provide feedback and support development of appropriate course of action for underperforming staff
Identify staff training and development needs feeding back to Departmental Management and Supervisors where appropriate or immediately intervening as appropriate to generate service, quality or staff improvement
Ensure a culture of continuous professional development is nurtured across Front of House Operations
Ensure effective and efficient Rota management across Front of House Operations
Other ad hoc duties in support of the department, hotel and/or the Imperial London Hotel as and when required
Job Types: Full-time, Permanent
Job Type: Full-time
Discounted or free food
Employee discount
12 hour shift
~ Night shift
~ Weekend availability
