Customer Service Assistant L1
3 weeks ago
**Customer Service Assistant L1**:
- Hourly Rate
- ** 10.62**
- Location
- ** Tottenham Hale 412**
- Contract Type
- ** Permanent**
- Hours / Specific Hours
- ** / able to work monday - sunday 6am - 12pm**
**The Vacancy**
We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with all the everyday stuff that makes their world go round. As a Customer Service Assistant, you’ll play a big role in a growing business that’s as ambitious as you are.
Your role as Customer Service Assistant will be all about making sure every customer receives the very best service, every time, at the till or out on the shop floor. Thanks to your warm friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time they need to tick those to-dos off their list. Taking huge pride in what you do, you’ll make sure that the shop floor looks shipshape, and all of the stock is in the right place and of course, looks its best.
Naturally, we don’t expect you to know wilko inside and out. Which is why we train and develop our Customer Service Assistants to build the knowledge, confidence and skills they need to be the best and keep our customers smiling. However, you will need a genuine enthusiasm for customer service, the motivation to learn and a real passion for helping people - no matter what they need from us.
If you value hard work, having fun and want to be part of a happy environment that people love to work in, you’ll be well-rewarded for it. You’ll receive a really generous benefits package that includes 28 days holiday (including Bank Holidays) rising to 38 after 10 years’ service, a pension scheme, the opportunity to join our Retailer Level 2 apprenticeship scheme and team member and family discounts of 20% plus much more.
**The Company**
We're a family-owned business with honest and fair family values at our heart.
For ninety years, we've been giving our customers all the stuff they need to brighten up their homes and neaten up their gardens. And, when it comes to our people, we believe in offering the same support, for the things that matter to them too.
So, take a closer look. Discover the history, values, and commitments that make us who we are - and that you'll become part of if you join us.
**Rewards & Benefits**
**Be better every day**
- We have a fantastic incentive plan at wilko: Be Better Every Day Bonus - BBED Bonus. This is our annual cash bonus plan which is open to everyone at wilko.
- **Holidays**
- Depending on your band and length of service, your holiday package will range from 28 days - 38 days, including bank holidays. There is also the option (band and business area dependant) to purchase up to an additional 10 days holiday. Speaking of holidays, we also own a range of holiday homes across the country so if you fancy a weekend away, we could get you a great deal.
- **Pension scheme**
- To help save for your future we offer a competitive pension scheme for you to join. Contributions vary depending on your band; giving you the opportunity to save into a first class pension scheme.
- **Wilko team member discount**
- This is our most loved benefit. To help your hard-earned cash go further, you’ll enjoy a 20% discount in store and online. Even better, we offer a second discount card too (terms and conditions apply).
- **Employee benefits trust**
- Founded by Tony Wilkinson in the 1980’s, this was set up to help our team members, as and when they need it. The Trust can support you in a number
- of ways:
Holiday accommodation
- Educational benefits
- Financial support
**Wilko PERKS**
- This is an online portal where you can access amazing offers and discounts. From great discounts on shopping, days out, holidays and health and fitness, there’s lots to explore.
- **Loyalty awards**
- We believe your loyalty deserves rewarding. So, once you complete 10 years continuous service, you’ll receive a wilko gift card as a thank you for your contribution. We’ll mark your next milestone in service every 10 years after that.
- **Celebratory gifts**
- From becoming a parent to getting married or celebrating a significant anniversary - if it’s important to you, it’s important to us. So, we’ll celebrate with you with a wilko gift card.
- **Wellbeing**
- Our free and confidential advice and assistance programme can help support you in a wide range of ways. From advice about how to balance the demands of work and life, to financial and legal information, a wide range of experts are available 24/7.
-
Retail - Customer Service Assistant
3 weeks ago
Tottenham Hale, United Kingdom Wilko Full time**Retail - Customer Service Assistant**: Hourly Rate** 9.00 **Location** tottenham hale **Contract Type** Temporary **Contracted Hours** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with...
-
Administrator / Customer Service Administration
2 weeks ago
Hale, United Kingdom AWD online Full time**Administrator / Customer Service Administration Assistant**with good administrative, organisational, communication and customer services skills, who is also proficient is Microsoft Office is required for well-established company based inAltrincham, Greater Manchester. **SALARY**:£21,652 per annum + Benefits **LOCATION**:Altrincham, Greater Manchester,...
-
Customer Service Assistant
7 months ago
Tottenham, United Kingdom Total Staff Services Full timeTotal Staff Services are currently looking to fill Customer Service Assistant roles we have available within one of the UK’s largest accommodation providers. This will be an amazing chance to get involved in the company and become part of a team working with students from all over the country or even the world. Your role will be based in any of the...
-
Customer Service Specialist
4 months ago
Tottenham, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Tottenham, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Service Coordinator
2 weeks ago
Hale, United Kingdom AWD online Full time**Customer Service Coordinator / Client Account Support Assistant** with previous experience within a similar role, who has excellent administrative, organisational and communication skills is required for a well-established company based in Altrincham, Greater Manchester. **SALARY**:£21,000 - £23,000 per annum + Benefits **LOCATION**:Altrincham, Greater...
-
Customer Service Advisor
1 month ago
Hale, United Kingdom ACS Staffing Solutions Full timeCustomer Service Advisor Hale, Manchester £12.50 Rotating shifts Starting Monday 16th DecemberOur client, a leading broadband company, is seeking Customer Service Advisors to join their expanding team. In this role, you will be the first point of contact for customers, providing support, resolving inquiries, and ensuring an excellent customer...
-
Customer Service Advisor
1 month ago
Hale, United Kingdom CV-Library Full timeCustomer Service Advisor Hale, Manchester £12.50 Rotating shifts Starting Monday 16th December Our client, a leading broadband company, is seeking Customer Service Advisors to join their expanding team. In this role, you will be the first point of contact for customers, providing support, resolving inquiries, and ensuring an excellent...
-
Customer Service Representative
4 weeks ago
Tottenham, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000Job Summary:">We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Tottenham, United Kingdom.About beBee Professionals:">We are a leading retailer dedicated to providing exceptional customer service and creating a positive shopping experience for our customers.About the Role:">This is an excellent opportunity to...
-
Customer Service Representative
4 weeks ago
Tottenham, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a highly skilled and efficient Customer Service Representative to join our team in the United Kingdom. As a key member of our customer-facing department, you will be responsible for providing exceptional service and resolving queries in a timely manner.Key Responsibilities:Handle customer inquiries via phone, email, and chat platforms.Provide...
-
Customer Service/technical Support
2 weeks ago
Hale, United Kingdom Search Consultancy Full time**Job Title: Customer Service / Technical Support** **Job Location: Hale, WA14** **Job Salary: £24,000** **Monday - Friday! No weekend work! Hybrid options available!** We are looking for exceptional people to join our growing Inbound Customer Service / Technical Support team in Hale! You must have previous customer service offering technical support,...
-
Automotive Customer Service Representative
4 weeks ago
Hale, Manchester, United Kingdom Altrincham Autotecnic Full timeWe are a leading German car specialist, committed to delivering exceptional customer service and maintaining the highest standards of workmanship. As a Service and Parts Advisor, you will play a vital role in ensuring that our customers receive the best possible service.Job Overview: We are seeking a highly skilled and motivated individual to join our team...
-
Customer Services Advisor
2 weeks ago
Tottenham, United Kingdom Halfords Retail Full timeAge 22+ £11.30 per hour + performance related bonus - Age 21 £10.70 per hour + performance related bonus - Under 21 £9.30 per hour + performance related bonus This position is based at our Tottenham store. Core hours are 12 per week plus overtime. Love all things motoring and cycling? Great with customers? Your knack with customers and boundless...
-
Customer Services
2 weeks ago
Tottenham, United Kingdom Novax Recruitment Full timeWood Green/Tottenham £13 per hour Full Time Contract The position is based across two bases in Wood Green and Tottenham. **Responsibilities include**: Taking incoming calls, dealing with calls effectively and efficiently, specifically within School Admin, Planning, Registrars, parking or on parking processing To actively promote channel shift and help CS...
-
Customer Assistant
7 months ago
Tottenham, United Kingdom Lidl Full timeNight Shift Summary £12.85 up to £13.15 per hour (including an extra £3 per hour while working between 00:00 and 05:00). This isn’t stacking shelves. This is feeding families. 10:00pm - 07:00am (30 hours contract) Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-stocked so that customers can get the...
-
Customer Service Advisor
7 months ago
Tottenham, United Kingdom NRS Healthcare Full time**Job Title**: Customer Service Advisor **Location**:Tottenham **Salary**:£26,409.50 pa **Hours**:Full Time, 42.5 hrs per week, Monday - Saturday, Between 8:00am - 20:00pm **Job purpose**: NRS Healthcare is the UK’s leading provider of Community Equipment Services, we deliver complete end-to-end services through all stages of equipment provision and...
-
Customer Service Advisor
2 weeks ago
Tottenham, United Kingdom YOLO Recruitment Full timeCustomer Service Advisor Location: North London **Salary**: 27k plus company benefits YOLO Recruitment are currently looking to recruit a permanent Customer Care Advisor / Customer Service Advisor for our Clients retail Head Office based in the Tottenham, London area. This Customer Care Advisor / Customer Service Advisor role requires that you have...
-
Customer Service Advisor
2 months ago
Hale Bank, United Kingdom CV-Library Full timeLWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However, we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,500 people, at 18...
-
Teaching Assistant
4 weeks ago
Tottenham Hale, United Kingdom Reeson Education Full timeTeaching Assistant - 1:1 Autism Support Role in Haringey A primary school in Haringey is looking for a confident and experienced Teaching Assistant to work with a young boy with Autism. This role, starting in January 2025, requires someone who is patient, bold, and capable of managing behavioural challenges while fostering a supportive learning...
-
Teaching Assistant
1 month ago
Tottenham Hale, United Kingdom CV-Library Full timeTeaching Assistant - 1:1 Autism Support Role in Haringey A primary school in Haringey is looking for a confident and experienced Teaching Assistant to work with a young boy with Autism. This role, starting in January 2025, requires someone who is patient, bold, and capable of managing behavioural challenges while fostering a supportive learning...
-
Teaching Assistant
3 weeks ago
Tottenham Hale, United Kingdom Reeson Education Full timeTeaching Assistant - 1:1 Autism Support Role in Haringey A primary school in Haringey is looking for a confident and experienced Teaching Assistant to work with a young boy with Autism. This role, starting in January 2025, requires someone who is patient, bold, and capable of managing behavioural challenges while fostering a supportive learning...