Head of Technology

6 days ago

Norwich, United Kingdom Saffron Housing Trust Full time

We have an opportunity for a Head of Technology to lead our Technology Team. This role is responsible for managing of the Technology Team and ensuring there is clear, strategic direction to enable outstanding delivery across all aspects of the business.

**Key responsibilities include**:

- Effectively lead a high performing team, provide strategic management, expert guidance, and oversee the successful delivery of the technology function.
- Set clear goals, direction, and priority for the technology team.
- Ensure effective cyber security protection and roadmaps are in place.
- Ensure sufficient security controls and practices are in place, including appropriate access profile set-up across all systems.
- Build strong relationships across the business and ensure the technology function is well integrated across Saffron.
- Collaborates with other specialists to evaluate new technology offerings for integration within the organisation.
- Responsible for ensuring a clear architecture roadmap is created that supports wider strategies.
- Ensure the availability, reliability, and integrity of the overall technology service.

Please see the full list of responsibilities on the Role Profile attached.

**Essential**
- Significant experience of leading, managing and growing effective technology functions.
- Experience of designing, implementing, and running Azure environments, and Cloud migrations.
- Experience of procuring, implementing, running, and improving CRM and ERP systems, ideally Dynamics CE and F&O
- Experience of procurement and tendering, negotiation, supplier, and contract management
- Experience of managing 3rd party technology suppliers across Infrastructure, Data platforms, CRM, and ERP, in a hybrid environment with both in-house and 3rd party teams
- Experience of managing the implementation, running and improvement of data platforms
- including Data Warehouses; APIs; Gateway Connections; Licensing (e.g. Power Bi).
- Demonstrable detailed knowledge of cyber security and associated technologies, and experience of achieving compliance with relevant standards e.g. Cyber Essentials, PCI DSS
- Excellent verbal and written communication and presentation skills - able to communicate and present in a clear, succinct, and compelling manner, including communicating complex technology issues to non-technical colleagues.

**Desirable**
- ITIL or CoBIT certified or equivalent
- Demonstrable thought-leadership in the field of technology
- Knowledge of the GDPR and the implications for Technology

Please see the full list of skill criteria on the Role Profile attached.

INDHIGH

We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.

We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.

We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis.

**At Saffron**

We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our staff to do the right thing and we are looking for people whose values are aligned with ours (PACE - Professional, Accountable, Collaborative and Evolving).

You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to.

We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working.

As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

proudtobesaffron

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