Customer Support Advisor

1 month ago


Belfast, United Kingdom Vickerstock Ltd Full time

**Customer Support Advisor**

We are working on behalf of a leading energy supplier, to recruit for a Customer Support Advisor on a permanent basis. The role will be part time 2 ½ days per week (hybrid). The Customer Support Advisor role will be based in Airport Port Road in Belfast.

**Your new role as a Customer Support Advisor will include**:

- Provide clear, informative, and expert advice to customers
- Resolve any problems that the customer is having and identify any issues
- Showing empathy to customers at all times
- Updating any customer information
- Ensuring that all admin and reporting is conducted to strict deadlines and in accordance with the required processes and procedures
- Manage calls relating to customer queries in a professional and efficient manner

**What you’ll need to succeed as a Customer Support Advisor**
- Strong administrator, proficient in Microsoft Office and CRM with the ability to multitask
- Relevant customer service experience with a proven track record
- Excellent phone manner and the ability to resolve assigned queries in relation to customer accounts, services and bills
- Ability to work effectively using own initiative, good planning and organisation skills
- Must demonstrate strong verbal and written communication skills with a focus on attention to detail
- Ability to work under pressure and manage priorities

What we hope you will do next:
Contact Mary to discuss this in absolute confidence on 028 9031 3720, or send an updated CV via the link on the page

**Benefits**:

- Company events
- Company pension
- Gym membership

Ability to commute/relocate:

- Belfast, County Antrim: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: INDGMC#



  • Belfast, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Respond to customer inquiries and resolve issues in...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...


  • Belfast, United Kingdom HR GO Recruitment Full time

    Customer Service Advisor Salary/Hourly Rate: £23,500 Job Type: Permanent Monday to Friday 9am-5pm- option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies based in Belfast. You will be joining a family feel team who focuses...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are agile, rewarding and collaborative. Our work environment includes: - Growth opportunities - Wellness programmes - Casual work attire - On-the-job training **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide assistance to customers in...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are agile, rewarding and collaborative. Our work environment includes: - Growth opportunities - Wellness programmes - Casual work attire - On-the-job training **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide assistance to customers in...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are agile, rewarding and collaborative. Our work environment includes: - Growth opportunities - Wellness programmes - Casual work attire - On-the-job training **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide assistance to customers in...

  • Call Centre Advisor

    1 month ago


    Belfast, United Kingdom Switch Advisor Ltd Full time

    We are a dynamic and growing company dedicated to providing exceptional customer service. We pride ourselves on creating a positive and collaborative work environment where our employees can thrive. As we expand our team, we are seeking motivated individuals to join us as Call Centre Advisors. **Responsibilities**: - Answer incoming calls and respond to...


  • Belfast, United Kingdom Vickerstock Full time

    Customer Service Advisor We are working on behalf of an established business to recruit for a Customer Service Advisor on a permanent basis. You will be working with an established team to deliver excellent customer service to customers. Your new role as a Customer Service Advisor will include: General customer queries - phone/email General...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are customer-centric, social and creative. Our work environment includes: - Regular social events - Food provided - Casual work attire - On-the-job training **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate information...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are customer-centric, social and creative. Our work environment includes: - Regular social events - Food provided - Casual work attire - On-the-job training **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate information...

  • Call Centre Advisor

    1 week ago


    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Call Centre Advisor

    6 days ago


    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...

  • Call Centre Advisor

    2 days ago


    Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are professional, customer-centric and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Company perks **Responsibilities**: - Answer customer inquiries in a timely and professional manner. - Resolve...


  • Belfast, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Belfast. We are customer-centric, social and creative. Our work environment includes: - Regular social events - Food provided - Casual work attire - On-the-job training **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate information...

  • Customer Advisor

    4 weeks ago


    Belfast, United Kingdom VANRATH Full time

    Vanrath are supporting the recruitment of a Customer Advisor for a large public sector company within the Craigavon area on a temporary basis. What’s in it for you? Approx 32hrs, rota basis to include weekends (must have flexibility) Temp contract About your next employer As a Customer Advisor, you will deliver an outstanding customer experience...


  • Belfast, United Kingdom HR GO Recruitment Full time

    Job Tittle: Customer Service Advisor Location: Belfast Salary/Hourly Rate: £23,500 Job Type: Permanent Working hours/days: Monday to Friday 9am-5pm- option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies based in Belfast. You...


  • Belfast, United Kingdom HR GO Recruitment Full time

    **Job Tittle**:Customer Service Advisor - **Location**:Belfast - **Salary/Hourly Rate**: £23,500 - **Job Type**:Permanent - **Working hours/days**: Monday to Friday 9am-5pm - option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies...


  • Belfast, United Kingdom HR GO Recruitment Full time

    Job Tittle: Customer Service AdvisorLocation: BelfastSalary/Hourly Rate: £23,500Job Type: PermanentWorking hours/days: Monday to Friday 9am-5pm- option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies based in Belfast.You will be...


  • Belfast, United Kingdom HR GO Recruitment Full time

    Job Tittle: Customer Service Advisor Location: Belfast Salary/Hourly Rate: £23,500 Job Type: Permanent Working hours/days: Monday to Friday 9am-5pm- option of Hybrid model after passing probation HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies based in Belfast. You...

  • Customer Advisor

    4 weeks ago


    Belfast, United Kingdom EE Full time

    Customer Advisor - Contact **Job Req ID**:18997**Posting Date**:29 Jun 2023**Function**:EE Contact Centres**Location**:Riverside Tower, Belfast (N.I), United Kingdom**Salary**:£21,408.00- Full time: Permanent - Salary: £21,408 plus regular bonuses. (£10.98 per hour) **The Role** - Are you someone with enthusiasm and belief in providing excellent...