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Do you work in Customer Sales/Service or hospitality and are looking for a new challenge, wanting to work sociable business hours and have bank holidays back? Do you have exceptional customer service skills and a passion for working with people? We have an exciting opportunity for you

Norton Insurance Brokers Ltd are an independent Insurance Brokers, in which we offer a personally managed service that takes care of all our clients insurance needs in one place. Our company’s vision ‘We’re here to protect your insurance needs, with integrity, experience, and care, so you can enjoy more of life’s adventures’ is what we also embody with our team.

At Norton’s we believe in the power of values. We are not just looking for employees; we are seeking individuals who share our core values of care, adventure, togetherness, and flourish.

If you’re looking for an opportunity where you’ll break into the insurance industry, working for a company who will support your career progression, learning new skills and having fun along the way, then this could be the opportunity for you

**The role**:
As an Insurance Advisor specialising in Sales/Renewals you will be providing new and existing customers with motor insurance quotes. You will advise clients on additional products including home and travel insurance, creating cross sell opportunities and directly generating income. You will deal with both inbound and outbound calls, managing your time effectively to achieve all targets set. Whilst providing excellent service to all of our customers and ensuring that business quality and compliance are of the highest standard.

**Desired skills**:

- Experience in Customer Sales/Service or the Hospitality industry is preferred for this role due to its focus on customer service and client satisfaction
- Excellent verbal & written communication skills
- Strong organisational skills, quick thinking and the ability to address client issues efficiently
- Be a team player, having a positive attitude with a strong work ethic embracing our core values

**What you’ll need**:

- A minimum GCSE at grade C/4 in Maths and English
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- No previous experience of insurance is required, full training will be provided, but if you have insurance or call centre experience this will be advantageous
- A desire to enter a dynamic and values driven work environment

**Job Types**: Full-time, Permanent

Pay: £22,331.36 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Referral programme
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Education**:

- GCSE or equivalent (required)

Work Location: In person

Application deadline: 17/06/2024
Reference ID: IA_0624