Administrative Sales Assistant

3 weeks ago

Amersham, United Kingdom Grants Blinds Full time

Company Overview: We are a prestigious high-end blinds showroom dedicated to providing luxurious and innovative window covering solutions. Our commitment to exceptional quality, impeccable design, and superior customer service has established us as a leader in the industry. As we continue to expand our operations, we are seeking a motivated and detail-oriented Administrative Sales Assistant to join our dynamic team.

Position Overview: As an Administrative Sales Assistant, you will play a vital role in our showroom by providing outstanding administrative support to our sales team and ensuring seamless operations. You will work closely with our sales professionals and assist in managing customer inquiries, processing orders, coordinating installations, and maintaining accurate records. This is an excellent opportunity to contribute to the success of a high-end showroom and work with an esteemed clientele.

**Responsibilities**:

- Greet and assist customers, providing a warm and professional first point of contact in the showroom.
- Collaborate with the sales team to prepare quotes, sales orders, and invoices, ensuring accuracy and timely delivery.
- Coordinate with suppliers and internal departments to ensure the smooth processing of orders, including tracking and managing deliveries.
- Schedule and coordinate customer installations, ensuring that appointments are managed efficiently and in accordance with customer preferences.
- Maintain an organized and visually appealing showroom by arranging displays, updating product information, and ensuring inventory levels are adequate.
- Maintain and update customer and order records in our CRM system, ensuring accuracy and completeness.
- Assist in preparing sales reports, analyzing data, and providing insights to the sales team to improve performance.
- Provide general administrative support, including managing office supplies, handling incoming and outgoing mail, and maintaining a tidy office environment.

**Requirements**:

- Previous experience in a similar administrative or sales support role, preferably in a high-end retail environment.
- Excellent verbal and written communication skills, with the ability to effectively interact with clients and colleagues.
- Strong organisational and multitasking abilities to handle various responsibilities simultaneously while maintaining attention to detail.
- Proficiency in MS Office Suite (Word, Excel, Outlook) and experience working with CRM systems.
- A customer-centric mindset with a passion for delivering exceptional service and exceeding customer expectations.
- Ability to thrive in a fast-paced, high-pressure environment while maintaining a positive and professional demeanor.
- A keen eye for design and an understanding of the luxury market is highly desirable.
- Availability to work weekends and occasional evenings, as required.

We will consider:
Part time 24hours per week 9.30am - 4pm Tuesday to Friday

or

Full time 40 hours per week 8.00am until 4.30pm Monday to Friday

If you are a motivated and customer-oriented individual with a passion for luxury products and exceptional service, we would love to hear from you. To apply, please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role.

Equal Opportunity Employer: We value diversity and are committed to creating an inclusive environment for all employees.

**Job Type**: Permanent

**Salary**: £22,500.00-£26,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Amersham: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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