Employee Relations Case Resolution Specialist

2 weeks ago

Reading, United Kingdom Virgin Media Full time

Function:
People Operations

Closing Date:
31/03/2023

We're seeking an expert in Employee Relations and Case Resolution to join us at Virgin Media O2. The successful individual will utilise insight to drive interventions, minimise the escalation of disputes and resolve ER issues.

As the Subject Matter Expert (SME), you'll need to be a confident communicator as you'll be advising managers and senior collaborators on ER issues within their teams. On that note, we'd love you to help improve our line manager capability by providing them with the advice, support and training, enabling them to manage people case issues in a skilled Inclusive and equitable way.

Who we are

We're on a mission to ensure that our brilliant people have a working environment in which they can truly belong and thrive. As an equal opportunities employer, it's critical that every single person can bring, and be, their whole selves at work.

The must haves

In order to be considered, you must have the following experience;- Proven background in Employee Relations (ER) - able to evidence your understanding of sophisticated grievances, disciplinary's, cases, absence and employment tribunals- Demonstrable experience in mitigate risks- Proven experience delivering customised training within a business setting- Experienced in analysing data and presenting it back to the business in a succinct manor- Intermediate knowledge and understanding of Microsoft office

The other stuff we're looking for

We'd also love you to bring;- A resolution focused approach- a Confident and concise communicator (written and verbal)- Mediation accreditation- CIPD qualification

What's in it for you?

We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters.

All work and no play just isn't our style We're already planning our future ways of working, for when life becomes a little more normal again. We're constantly evolving our approach to enable you to find a great work life balance.

Want to learn more about our benefits? You can check them out

here


Next steps

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media family.

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